Many practice settings are experiencing angry, hostile, and even aggressive behavior from patients, parents, caregivers, and others. This course is designed for health care practice teams who interact with patients and other customers. Background and context of the problem are reviewed, and evidence-based practical tips, suggestions and resources are provided.

Join us at the 10th Annual Lenoir-Rhyne Symposium on the Future of Healthcare, "Are You Hearing Me?" as we delve into the transformative power of communication.

WSSU School of Health Sciences and WFUSM Dept. of PA Students collaborate through Northwest AHEC on inter-institutional, interprofessional program which simulate management of patient care while integrating EHR Go software. 

This course presents the inter-relatedness of joy in work, burnout, safety, and silence in the healthcare setting, and the role that organizational 'just culture' has in optimizing clinician satisfaction and patient safety.

Having witnessed deeply compassionate care provided during his brother’s last days, Fred Trivette chose to help the medical providers who gave so much to their family.  He funded an annual CME activity focused on compassion fatigue.