This course presents the inter-relatedness of joy in work, burnout, safety, and silence in the healthcare setting, and the role that organizational 'just culture' has in optimizing clinician satisfaction and patient safety.
Safe or Silent?
Online Self-Paced Learning - No Cost!
Objectives:
- Describe how an organization embracing a just culture responds to: human error, at-risk behavior, and reckless behavior.
- List three questions included in an investigation within a just culture.
- Demonstrate use of the C.U.S. (Concerned Uncomfortable STOP) tool to improve team based communication and patient safety.
In conclusion, understanding and implementing a just culture within healthcare settings is crucial for enhancing both clinician satisfaction and patient safety. By addressing human error, at-risk behavior, and reckless behavior with a balanced approach, organizations can foster an environment where safety and open communication thrive. We invite you to join this transformative course to deepen your knowledge and skills in creating a supportive and effective healthcare environment. Register now and take the first step towards making a meaningful impact in your workplace.
