Practice Support Update Blog

Lara Dickerson Joins the NWAHEC Practice Support Team

Jan 19, 2022 9:00:00 AM / by Brooke Kochanski posted in practice support

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Join the Northwest Area Health Education Center (NWAHEC) in welcoming the newest member of the Practice Support Team, Lara Dickerson, BA, AAS.

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Medicaid Managed Care 'Hot Topics'

Jan 12, 2022 7:59:00 AM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, Webinar, family medicine

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Save the date and join in on Thursday, January 20 for the next webinar on Medicaid Managed Care "Hot Topics". 

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Children in Foster Care: NC Medicaid Direct or Medicaid Managed Care?

Jan 11, 2022 7:59:12 AM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, family medicine, Pediatrics

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The North Carolina Department of Health and Human Services (NCDHHS) transitioned most
Medicaid beneficiaries to NC Medicaid Managed Care (Standard Plans) on July 1, 2021.

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Behavioral Health Reverse Integration Online Series

Jan 10, 2022 10:31:00 AM / by Brooke Kochanski posted in mental health, behavioral health, online learning, integrated care

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This online series will focus on the reverse integration process and provide details on how to implement this new model of care. It is offered as an FREE online series that is self-paced with 5 modules to choose from. 

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NC Medicaid Revising and/or End-Dating All Temporary COVID-19 Rate Increases

Jan 6, 2022 8:00:00 AM / by Practice Support Team posted in Medicaid, Medicaid Managed Care

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Effective Dec. 31, 2021, NC Medicaid will end several of the temporary COVID-19 rate increases.
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NCDHHS Making Higher-grade Masks (N-95 and KN-95) Available At No Cost

Jan 5, 2022 6:30:00 PM / by Practice Support Team posted in COVID-19, PPE

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At the press conference on January 4th, Governor Cooper and Secretary Kinsley called on all North Carolinians to get vaccinated and get a booster as soon as they are eligible to protect themselves from severe illness from the highly contagious Omicron variant of COVID-19.

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Hope 4NC and Hope 4Healers Helpline

Jan 5, 2022 12:37:00 PM / by Practice Support Team posted in COVID-19, Primary Care, mental health

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From NC DHHS:

The stress of life, especially during the ongoing COVID-19 crisis, can feel overwhelming. But you don’t have to handle it on your own. 

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"NC Medicaid Direct" = Traditional Fee-for-service Medicaid

Jan 5, 2022 8:30:00 AM / by Practice Support Team

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The NC Department of Health Benefits and the Enrollment Broker have received many inquiries from NC Medicaid Direct beneficiaries who have indicated they were denied services because their provider did not accept NC Medicaid Direct.

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Using Z-codes to Document Social Determinants of Health

Jan 4, 2022 2:30:00 PM / by Practice Support Team posted in Social Determinants of Health, Primary Care

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The Z-codes Z-55-Z-65 are used to document data related to issues a person faces related to where they are born, live, learn, work, play, and age. One's physical environment, and social, and economic factors significantly affect how long and well we live---much more than clinically provided health care.  As you begin to screen your patients and uncover these factors, it is vital to codify what you have learned through the use of these z-codes.

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NCDHHS Publishes Summary of Initial Network Adequacy Results for Standard Plans

Jan 4, 2022 12:36:32 PM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, Primary Care

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The North Carolina Department of Health and Human Services (NCDHHS) today published summary network adequacy results for Standard Prepaid Health Plans (Standard Plans) which were in effect for the July 1, 2021 “go-live." Network adequacy measures the ability of each NC Medicaid Managed Care health plan to deliver covered benefits by providing adequate access for members to all covered health care services through a network of contracted health care providers. Network adequacy and accessibility standards help verify that members have access to providers and offer an important tool for NC Medicaid to monitor and measure that access.

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