Many practice settings are experiencing angry, hostile, and even aggressive behavior from patients, parents, caregivers, and others. This course is designed for health care practice teams who interact with patients and other customers. Background and context of the problem are reviewed, and evidence-based practical tips, suggestions and resources are provided.
Managing Difficult Patient Situations - Get 1 credit hour, no cost to you!
Feb 16, 2024 12:24:00 PM / by Brooke Kochanski posted in behavioral health, patient care, practice management
Ethical Challenges in Small Community Practice
Apr 19, 2023 9:03:00 AM / by Brooke Kochanski posted in Community, rural health, practice management
Join us on June 2, 2023 / 8:30 am–12:45 pm at Hawthorne Inn / Winston-Salem, NC
Practice Support Team Provides Valuable Resource for Newton Family Physicians - Managing Difficult Patient Situations
Mar 17, 2023 11:18:52 AM / by Brooke Kochanski posted in rural health, practice support, practice management
One of Northwest AHEC's practices in located in Catawba County recently received a training from Practice Support staff on Managing Difficult Patient Situations. Practice Administrator for Newton Family Physicians P.A., Melissa White, commended our staff and services "NWAHEC is a valuable resource for us and recently assisted us in some valuable training for my staff."
