Mapping the customer journey is an important strategic exercise most businesses do at some point. Our customers, or Learners as we in the AHEC say, have a motivation or desire to learn more to stay current, comply with licensure requirements, and be an active lifelong learner. I’d like to share what goes into our workflow when we think of our learners through their journey in continuing professional development with Northwest AHEC.

“Mental hygiene and physical wellness are key to engagement, absorption, and retention.”

Enhance and Engage 

At Northwest AHEC, our goal is to deliver a high quality teaching and learning experience. The NWAHEC Instructional Design team is here help you integrate state of the art instructional technologies which engage learners, enhance knowledge transfer and retention. Our team works in partnership with event Planning Committees, Coordinators and Faculty to develop and deliver effective digital curriculum materials for synchronous and asynchronous instruction in the classroom and online. Together, we create an unforgettable experience for both faculty and learners.