Practice Support Update Blog

Educational Opportunity from Piedmont AHEC----A Culture of Safety: Addressing Workplace Violence in Medical Settings

May 31, 2023 10:30:00 AM / by Practice Support Team posted in Primary Care, workplace violence


Our colleagues at Piedmont AHEC present this 3 part live webinar series which is available at no cost!

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NC Health Choice is moving to Medicaid

Jan 31, 2023 8:30:00 AM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, Primary Care, practice management


On April 1, 2023, beneficiaries currently receiving NC Health Choice coverage will move to NC Medicaid.

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NC makes the top ten......for Human Trafficking

Jan 19, 2023 8:35:26 AM / by Practice Support Team posted in Primary Care, LGBTQ, foster care, human trafficking



In 2020, 260 cases of trafficking were reported to the National Human Trafficking Hotline, ranking North Carolina No. 9 among the 50 states in cases reported. However, because human trafficking is a crime which hides in the shadows, the true number of cases in North Carolina is likely much higher. 

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No waiver? No problem!

Jan 17, 2023 8:19:00 AM / by Practice Support Team posted in Primary Care, opioid use disorder


 The Drug Enforcement Administration sent a letter to all registrants to notify them that effective December 29, 2022, Congress eliminated the "DATA-Waiver Program".
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Colorectal Cancer Screening Reimbursement Changes for 2023

Jan 4, 2023 8:00:00 AM / by Leslie D McDowell, DNP, ANP-BC, RN posted in Primary Care, medicare, cancer, screening



  • Colorectal cancer was the 2nd leading cause of cancer deaths in North Carolina in 2019.

  • Data from 2020 shows that 20% of people aged 50-75 in the US have never been screened for this disease.

  • In March 2021, the US Preventive Services Task Force (USPSTF) changed screening recommendations to lower the age to begin screening from 50 to 45.

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Free COVID tests kits available again!

Dec 28, 2022 8:52:33 AM / by Practice Support Team posted in COVID-19, Primary Care


Every U.S. household can order one set of 4 free COVID test kits once again!

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New Collaborative Care Model Trainings Released

Dec 21, 2022 8:15:00 AM / by Practice Support Team posted in Primary Care, Pediatrics, collaborative care


The North Carolina Department of Health and Human Services (DHHS) has partnered with NC AHEC to provide educational and practice-based support to primary care practices...

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Hiring Toolkit for Medical Practices in NC

Dec 20, 2022 9:28:00 AM / by Practice Support Team posted in Primary Care, practice management, hiring


We are Hiring card with colorful background with defocused lights

Trying to fill open positions in your practice? 

Uncertain about how to recruit, screen, and interview candidates?

What questions should (and should NOT) be asked? 


We are excited to share a free resource with you!

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Are you afraid of your patients, parents, or their caregivers?

Nov 30, 2022 8:00:00 AM / by Practice Support Team posted in Primary Care, Pediatrics, patient care, practice management, aggression, de-escalation


Times are hard. Many practice settings are experiencing angry, hostile and even aggressive behavior from patients, parents, caregivers and other family members. While the underlying cause of anger may be actually fear or pain, aggression and violence towards you or your teams is not OK. 

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Do you routinely ask your patients if they have served in the military?

Nov 22, 2022 1:55:09 PM / by Leslie D McDowell, DNP, ANP-BC, RN posted in Primary Care, veterans, intake


Many Veterans seek and receive care outside of the Veteran's Administration system.  Military service is an important part of a patient's history.  The 'Have You Ever Served' initiative, spearheaded by Michele Obama and Jill Biden, provides general intake questions to explore a Veteran's military history, areas of concern and common military health risks, along with other resources.

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