---
title: Practice Support Services | Primary Care (3)
description: Primary Care | Health care practices in North Carolina face many challenges. Our quality improvement coaches (QICs) are trained to work with you to transform the way in which care is delivered in your practice. (3)
---

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# Practice Support Update Blog

## [Collaborative Care Model (CoCM) Provider Learning Collaborative](https://go.northwestahec.wakehealth.edu/practicesupport/collaborative-care-model-cocm-provider-learning-collaborative)

 Feb 14, 2025, 8:45:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [behavioral health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/behavioral-health), [collaborative care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/collaborative-care)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/collaborative-care-model-cocm-provider-learning-collaborative#comments-listing)

![Unposed group of creative business people in an open concept office brainstorming their next project.-1](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/Unposed%20group%20of%20creative%20business%20people%20in%20an%20open%20concept%20office%20brainstorming%20their%20next%20project.-1.jpeg?width=300&height=167&name=Unposed%20group%20of%20creative%20business%20people%20in%20an%20open%20concept%20office%20brainstorming%20their%20next%20project.-1.jpeg)

These learning collaboratives are for primary care providers, behavioral health professionals, and anyone else who has implemented or is considering the Collaborative Care Model (CoCM) for integrating behavioral health in a primary care setting. Independent primary care practices, FQHCs, and rural health clinics may find this collaborative especially helpful for meeting some of the behavioral health needs of their patients.

The next session is February 20 from noon-1 PM.

Check out [the attached flyer](https://go.northwestahec.wakehealth.edu/hubfs/CME%20250130%20CoCM%20Learning%20Collab.%20Calls%20Draft%20flyer%201.pdf)for more details and to register for one or more sessions!

 

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/collaborative-care-model-cocm-provider-learning-collaborative)

## [Factors that Impact Perinatal Care Experience and Outcomes](https://go.northwestahec.wakehealth.edu/practicesupport/factors-that-impact-perinatal-care-experience-and-outcomes)

 Feb 13, 2025, 7:40:36 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [Perinatal](https://go.northwestahec.wakehealth.edu/practicesupport/topic/perinatal)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/factors-that-impact-perinatal-care-experience-and-outcomes#comments-listing)

![Happy mother with newborn baby](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/Happy%20mother%20with%20newborn%20baby.jpeg?width=300&height=200&name=Happy%20mother%20with%20newborn%20baby.jpeg)

[Register now](https://www.ahrq.gov/ncepcr/about/pcr-webinar-series/index.html)for the next AHRQ (Association for Healthcare Research and Quality) webinar to be held on March 6 from 2:00-3:15 PM eastern.

This webinar will highlight the role of primary care in perinatal care with research on:

- Delivering respectful maternity care
- Insurance disruptions on maternal healthcare
- Postpartum primary care coordination for people with multiple chronic conditions and how they might impact patient outcomes

There will be a Q & A session after the presentations.

[Advanced registration](https://www.ahrq.gov/ncepcr/about/pcr-webinar-series/index.html) is required. You can also register for all upcoming webinars in this series.

 

Check out these other programs offered by NWAHEC:

- Basic Fetal Monitoring - Spring 2025  
  April 9th, 9AM-3PM  
  LIVE WEBINAR  
  [Learn more and register here](https://northwestahec.wakehealth.edu/t3/courses-and-events/74985)
- Basic Fetal Monitoring - Fall 2025  
  October 1st, 9AM-3PM  
  IN-PERSON at Wake Forest Biotech Place  
  Winston-Salem, NC  
  [Learn more and register here](https://northwestahec.wakehealth.edu/t3/courses-and-events/74986)
- 2025 North Carolina Lactation Educator Training Program  
  The 2025 North Carolina Lactation Educator Training Program consists of online self-paced training modules and a separate in-person skills day. [Learn More and Register](https://northwestahec.wakehealth.edu/t3/courses-and-events/74761/2025-north-carolina-lactation-educator-training-program-spring-enduring)
- 13th Annual Breastfeeding Forum  
  March 18th, 9AM-3PM  
  In Person at Hickory Metro Center  
  [Learn more and register here](https://northwestahec.wakehealth.edu/t3/courses-and-events/73774)

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/factors-that-impact-perinatal-care-experience-and-outcomes)

## [Highlighted Resource: Availability of Evidence for Predictive Machine Learning Algorithms in Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/highlighted-resource-feb)

 Feb 12, 2025, 11:00:00 AM / by [Janice Moore, MLS](https://go.northwestahec.wakehealth.edu/practicesupport/author/janice-moore) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [artificial intelligence](https://go.northwestahec.wakehealth.edu/practicesupport/topic/artificial-intelligence)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/highlighted-resource-feb#comments-listing)

What evidence is available to support use of artificial intelligence systems in primary care?

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/highlighted-resource-feb)

## [Lung Cancer Screening](https://go.northwestahec.wakehealth.edu/practicesupport/lung-cancer-screening)

 Nov 25, 2024, 8:30:00 AM / by [Leslie D McDowell, DNP, ANP-BC, RN](https://go.northwestahec.wakehealth.edu/practicesupport/author/leslie-d-mcdowell-dnp-anp-bc-rn) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [medicare](https://go.northwestahec.wakehealth.edu/practicesupport/topic/medicare), [screening](https://go.northwestahec.wakehealth.edu/practicesupport/topic/screening), [Adult health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/adult-health), [lung cancer](https://go.northwestahec.wakehealth.edu/practicesupport/topic/lung-cancer), [smoking](https://go.northwestahec.wakehealth.edu/practicesupport/topic/smoking)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/lung-cancer-screening#comments-listing)

![autumn.path.gg](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/autumn.path.gg.png?width=300&height=200&name=autumn.path.gg.png)

November is Lung Cancer Awareness Month. A perfect time to revisit this topic!

Tobacco use is the leading cause of preventable disease, disability, and death in the U.S., and smoking causes almost a half a million deaths per year.

*Rural NC Road in Autumn. Photo used with permission*

*U.S. Department of Health and Human Services. [The Health Consequences of Smoking—50 Years of Progress: A Report of the Surgeon General](https://www.ncbi.nlm.nih.gov/books/NBK179276/pdf/Bookshelf_NBK179276.pdf).* 

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/lung-cancer-screening)

## [Is your practice profitable?](https://go.northwestahec.wakehealth.edu/practicesupport/is-your-practice-profitable)

 Nov 14, 2024, 10:09:12 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [finance](https://go.northwestahec.wakehealth.edu/practicesupport/topic/finance), [practice management](https://go.northwestahec.wakehealth.edu/practicesupport/topic/practice-management)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/is-your-practice-profitable#comments-listing)

You know the health of your patients.![Gym doctor with a patient checking her ankle](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/Gym%20doctor%20with%20a%20patient%20checking%20her%20ankle.jpeg?width=300&height=200&name=Gym%20doctor%20with%20a%20patient%20checking%20her%20ankle.jpeg)

Do you know the financial health of your practice?

 

- Where does your practice stand related to financial benchmarks like days in accounts receivable?
- Do you understand your payer mix?
- What is your process for auditing for lost revenue?

North Carolina AHEC has a free tool that you can use to track your practice's financial health.

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/is-your-practice-profitable)

## [NP Week 2024: Celebrating Nurse Practitioners!](https://go.northwestahec.wakehealth.edu/practicesupport/np-week-2024)

 Nov 13, 2024, 8:30:00 AM / by [Leslie D McDowell, DNP, ANP-BC, RN](https://go.northwestahec.wakehealth.edu/practicesupport/author/leslie-d-mcdowell-dnp-anp-bc-rn) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [family medicine](https://go.northwestahec.wakehealth.edu/practicesupport/topic/family-medicine), [Pediatrics](https://go.northwestahec.wakehealth.edu/practicesupport/topic/pediatrics), [nurse practitioners](https://go.northwestahec.wakehealth.edu/practicesupport/topic/nurse-practitioners)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/np-week-2024#comments-listing)

![female pediatrician and a little boy where both are smiling](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/female%20pediatrician%20and%20a%20little%20boy%20where%20both%20are%20smiling.jpeg?width=300&height=229&name=female%20pediatrician%20and%20a%20little%20boy%20where%20both%20are%20smiling.jpeg)

More and more patients are embracing prevention and early intervention to stay healthy and avoid health related complications. NPs encourage health promotion and a comprehensive, wellness-first approach. November 10-16, 2024 is National Nurse Practitioners (NP) Week! 

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/np-week-2024)

## [Influenza Vaccine: Holding Claims for CPT Code 90658](https://go.northwestahec.wakehealth.edu/practicesupport/influenza-vaccine-holding-claims-for-cpt-code-90658)

 Sep 24, 2024, 1:30:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [reimbursement](https://go.northwestahec.wakehealth.edu/practicesupport/topic/reimbursement), [flu season](https://go.northwestahec.wakehealth.edu/practicesupport/topic/flu-season)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/influenza-vaccine-holding-claims-for-cpt-code-90658#comments-listing)

 

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/influenza-vaccine-holding-claims-for-cpt-code-90658)

## [Overview of Nurse Practitioners in North Carolina: Regulations, Scope of Practice, and Common Questions](https://go.northwestahec.wakehealth.edu/practicesupport/overview-of-nurse-practitioners-in-north-carolina-regulations-scope-of-practice-and-common-questions)

 Sep 18, 2024, 7:15:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [Pediatrics](https://go.northwestahec.wakehealth.edu/practicesupport/topic/pediatrics), [physicians](https://go.northwestahec.wakehealth.edu/practicesupport/topic/physicians), [practice management](https://go.northwestahec.wakehealth.edu/practicesupport/topic/practice-management), [nurse practitioners](https://go.northwestahec.wakehealth.edu/practicesupport/topic/nurse-practitioners)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/overview-of-nurse-practitioners-in-north-carolina-regulations-scope-of-practice-and-common-questions#comments-listing)

![female pediatrician and a little boy where both are smiling](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/female%20pediatrician%20and%20a%20little%20boy%20where%20both%20are%20smiling.jpeg?width=300&height=229&name=female%20pediatrician%20and%20a%20little%20boy%20where%20both%20are%20smiling.jpeg)

The role of Nurse Practitioners (NPs) in North Carolina is integral to the health care system.  As advanced practice registered nurses, NPs are trained to provide high-quality care, often serving as primary care providers.  This overview will delve into the regulations governing NP practice in North Carolina, address common questions regarding their scope of practice, prescriptive authority, collaboration requirements, and documentation.  The speaker will also dispel a few myths related to NPs!

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/overview-of-nurse-practitioners-in-north-carolina-regulations-scope-of-practice-and-common-questions)

## [Unlock Strategies for Diabetes Management: Join Our Free Webinar on October 23rd and Improve Care Today!](https://go.northwestahec.wakehealth.edu/practicesupport/diabetes-management-2024)

 Aug 30, 2024, 9:28:52 AM / by [Brooke Kochanski](https://go.northwestahec.wakehealth.edu/practicesupport/author/brooke-kochanski) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [diabetes](https://go.northwestahec.wakehealth.edu/practicesupport/topic/diabetes)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/diabetes-management-2024#comments-listing)

In this educational endeavor, the goal is to enlighten learners about the prevalence of diabetes and chronic kidney disease within primary care settings. Delving into the factors that hinder or support patient involvement in their treatment, this initiative will also delve into strategies for enhancing performance and implementing activities that foster wellness in individuals with diabetes.

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/diabetes-management-2024)

## [Applications accepted now through September 29th for telehealth infrastructure grant](https://go.northwestahec.wakehealth.edu/practicesupport/applications-accepted-now-through-september-29th-for-telehealth-infrastructure-grant)

 Aug 14, 2024, 2:30:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/topic/telehealth), [OB/GYN](https://go.northwestahec.wakehealth.edu/practicesupport/topic/ob-gyn), [Office of Rural Health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/office-of-rural-health), [rural health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/rural-health)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/applications-accepted-now-through-september-29th-for-telehealth-infrastructure-grant#comments-listing)

 

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/applications-accepted-now-through-september-29th-for-telehealth-infrastructure-grant)

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### Practice Support Services

Health care practices in North Carolina face many challenges. Our team of quality improvement coaches (QICs) have skills and expertise to support you in your transformation efforts.

To learn more about [Practice Support Click Here](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC/Practice-Support-Services)

Apply for practice support services - **[submit an email inquiry](mailto:practicesupport@ncahec.net)**

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- [health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health)
- [health care (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health-care)
- [health leadership (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health-leadership)
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- [heart health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/heart-health)
- [hepatitis (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hepatitis)
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- [home health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/home-health)
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- [infection (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/infection)
- [infectious disease (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/infectious-disease)
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- [intervention (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/intervention)
- [lantern (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lantern)
- [lock your meds (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lock-your-meds)
- [lung cancer (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lung-cancer)
- [maternal health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/maternal-health)
- [motivational interviewing (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/motivational-interviewing)
- [nc medical journal (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nc-medical-journal)
- [ncir (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ncir)
- [oncology (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/oncology)
- [opioid (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/opioid)
- [oral health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/oral-health)
- [outcomes (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/outcomes)
- [payer contracting (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/payer-contracting)
- [phishing (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/phishing)
- [physical therapy (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/physical-therapy)
- [physician assistant (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/physician-assistant)
- [prediabetes (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/prediabetes)
- [prior authorizations (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/prior-authorizations)
- [race (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/race)
- [referral (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/referral)
- [regulations (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/regulations)
- [remote patient monitoring (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/remote-patient-monitoring)
- [research (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/research)
- [respiratory care (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/respiratory-care)
- [rn refresher (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/rn-refresher)
- [safety (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/safety)
- [scope of practice (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/scope-of-practice)
- [shelter (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/shelter)
- [smoking (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/smoking)
- [support staff (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/support-staff)
- [surgery (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/surgery)
- [surgical services (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/surgical-services)
- [team based care (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/team-based-care)
- [therapy (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/therapy)
- [training (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/training)
- [transgender (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/transgender)
- [tricare (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/tricare)
- [trillium (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/trillium)
- [united healthcare (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/united-healthcare)
- [virtual (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/virtual)
- [winston-salem (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/winston-salem)
- [winter (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/winter)

See all

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# About Us

The Northwest Area Health Education Center of Wake Forest University School of Medicine provides and supports educational activities and services with a focus on primary care in rural communities and those with less access to resources to recruit, train and retain the workforce needed to create a healthy North Carolina.

[Learn More](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC)

# Links

- [Course Catalog](http://nwahec.org/)
- [Join Our Email List](https://share.hsforms.com/16F72ZaBBRBqAda7M--9l9w4ewk6)
- [About Northwest AHEC](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec)
- [Continuing Education Services](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec/continuing-professional-development)
- [Contact Support](https://go.northwestahec.wakehealth.edu/support)

# Contact Us

[ahecmktg@wakehealth.edu](mailto:ahecmktg@wakehealth.edu)

 Medical Center Boulevard  
 Winston-Salem, North Carolina

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