Practice Support Update Blog

Improving Childhood Immunization Rates: Need a Plan?

Apr 12, 2023 8:33:00 AM / by Practice Support Team posted in Medicaid Managed Care, Pediatric, Preventive Care, immunization


There are many challenges faced by practices and providers as they strive to ensure all children are fully immunized and protected against vaccine-preventable diseases. 

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Get Paid for COVID-19 Vaccine Outreach for Medicaid Beneficiaries

Oct 27, 2021 2:30:00 PM / by Practice Support Team posted in Medicaid, COVID-19, Primary Care, family medicine, Pediatric


Effective Oct. 22, 2021, NC Medicaid-enrolled providers can bill code 99401 with HM modifier for telephone outreach to unvaccinated Medicaid beneficiaries. The goal of the outreach is to educate the beneficiaries on the vaccine and assist them in scheduling an appointment, ideally in the office where the outreach is originated.

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COVID-19 Vaccines for Children

Oct 27, 2021 12:27:36 PM / by Practice Support Team posted in COVID-19, Primary Care, Pediatric


With the anticipated approval for COVID-19 vaccines to be expanded to include younger children, now is a good time to review evidence-based tools and resources provided by the Center for Disease Control and Prevention. You are a trusted source of information on this important topic, and it can be difficult sometimes to manage the mis-information that has many parents so concerned.  

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Questions about NC Medicaid?

Oct 20, 2021 4:14:00 PM / by Practice Support Team posted in Medicaid Managed Care, Primary Care, Pediatric, care planning


Visit the NC Medicaid Help Center for an easily searchable database of questions and answers on a variety of important topics.
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Carolina Access Practices: New 2 Party Agreement with CCNC needed

Oct 14, 2021 7:30:00 AM / by Practice Support Team posted in Medicaid, Primary Care, Pediatric, Case Management


For those serving NC Medicaid Direct beneficiaries, be on the lookout for a new primary care case management (PCCM) agreement from NC Carolina Community Care Networks within the next 1-2 weeks. 

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NC Medicaid EHR Incentive Program

Oct 13, 2021 3:45:00 PM / by Practice Support Team posted in Medicaid, Primary Care, Pediatric, EHR


2021 is the last year for eligible professionals to participate in the NC Medicaid EHR Incentive program, and October 31 is the deadline to submit your attestations! The North

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Coming Soon: COVID-19 Vaccine for Children 12 Years and Older

May 5, 2021 2:00:00 PM / by Practice Support Team posted in NCDHHS, COVID-19, Vaccines, Pediatric


Pediatric Practices who have not already signed up for the COVID-19 Vaccine Management System (CVMS) should have received an email from the North Carolina Department of Health and Human Services (NC DHHS) with important updates on the COVID-19 vaccine program. See below for more details.
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Medicaid Managed Care: Eligibility for Newborns

Mar 30, 2021 2:06:24 PM / by Practice Support Team posted in Medicaid Managed Care, NCDHHS, Pediatric


On March 18, 2021 NC Department of Health and Human Services posted a factsheet in the Provider Playbook entitled Managed Care Eligibility for Newborns: What Providers Need to Know. Read important highlights below: 

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