Practice Support Update Blog

Reminder Back Porch Chat: Hot Topics in Medicaid Managed Care

Oct 20, 2021 3:40:59 PM / by Practice Support Team posted in Medicaid, NCDHHS, NCAHEC, COVID-19

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Please join NC Medicaid Chief Medical Officer (CMO) Dr. Shannon Dowler, along with all the NC Medicaid Managed Care plan CMO’s, for the October Back Porch Chat on October 21 from 5:30 - 6:30 p.m.

backporchchatThis webinar will review new COVID-19 surge response offerings from NC Medicaid, including a COVID-19 vaccine incentive program for NC Medicaid beneficiaries. It will also review how to help a patient who needs Behavioral Health and Individual Developmental Disabilities (I/DD) Tailored Plan behavioral health services move from a standard plan to NC Medicaid Direct.

In efforts at improving transparency, this webinar will provide an overview of a claims dashboard and clinical quality measures, and show results across plans in our first quarter of NC Medicaid Managed Care.

Finally, it will summarize the “latest and greatest” in recent Medicaid bulletins and answer your questions. Please use this link to submit your questions in advance.

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Carolina Access Practices: New 2 Party Agreement with CCNC needed

Oct 14, 2021 7:30:00 AM / by Practice Support Team posted in Medicaid, Primary Care, Pediatric, Case Management

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For those serving NC Medicaid Direct beneficiaries, be on the lookout for a new primary care case management (PCCM) agreement from NC Carolina Community Care Networks within the next 1-2 weeks. 

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NC Medicaid EHR Incentive Program

Oct 13, 2021 3:45:00 PM / by Practice Support Team posted in Medicaid, Primary Care, Pediatric, EHR

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2021 is the last year for eligible professionals to participate in the NC Medicaid EHR Incentive program, and October 31 is the deadline to submit your attestations! The North

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Back Porch Chat: Hot Topics in Medicaid Managed Care

Oct 12, 2021 4:30:00 PM / by Practice Support Team posted in Medicaid, NCDHHS, NCAHEC, COVID-19

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Please join NC Medicaid Chief Medical Officer (CMO) Dr. Shannon Dowler, along with all the NC Medicaid Managed Care plan CMO’s, for the October Back Porch Chat on October 21 from 5:30 - 6:30 p.m.

backporchchatThis webinar will review new COVID-19 surge response offerings from NC Medicaid, including a COVID-19 vaccine incentive program for NC Medicaid beneficiaries. It will also review how to help a patient who needs Behavioral Health and Individual Developmental Disabilities (I/DD) Tailored Plan behavioral health services move from a standard plan to NC Medicaid Direct.

In efforts at improving transparency, this webinar will provide an overview of a claims dashboard and clinical quality measures, and show results across plans in our first quarter of NC Medicaid Managed Care.

Finally, it will summarize the “latest and greatest” in recent Medicaid bulletins and answer your questions. Please use this link to submit your questions in advance.

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​Medicaid Managed Care: Request to Move to NC Medicaid Process  ​

Aug 5, 2021 7:25:28 AM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, Billing

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What is the Request to Move to NC Medicaid Direct Process? 

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​Medicaid Managed Care: Claim Submission and Prior Authorization Clarifications

Jul 21, 2021 4:00:00 PM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, NCDHHS

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To provide some clarity on prior authorization submissions, NCDHHS issued a NC Medicaid Managed Care Provider Update on Friday July 9, 2021 that includes  information about claims submission and prior authorizations under Medicaid managed care.  

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​NC Medicaid: EHR Incentive Program Deadline  ​

Jul 14, 2021 2:30:00 PM / by Practice Support Team posted in Medicaid, EHR

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This is a friendly reminder that there are only four months left to apply for a final payment of up to $8500 from the NC Medicaid EHR Incentive Program [medicaid.ncdhhs.gov] 

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​Medicaid Managed Care: It’s Here….

Jun 30, 2021 10:00:00 AM / by Practice Support Team posted in Medicaid, Medicaid Managed Care

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It’s hard to believe the Medicaid Managed Care launch is upon us.  The past year and a half we have experienced many challenges to be sure. You can rest assured your Northwest AHEC Practice Support team is here to help you navigate these changes.  Below are some new resources NCDHHS has provided to help you and your practice as they launch Medicaid Managed Care. 

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​Provider Resource Highlight… Reference Guide: Medicaid Contacts for Beneficiaries  ​

Jun 30, 2021 8:15:00 AM / by Practice Support Team posted in Medicaid

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With Medicaid Transformation comes the introduction of new points of contact for beneficiaries, such as the Enrollment Broker and health plans. A long-term goal of NC Medicaid is to provide a single point of contact – one number – for beneficiaries to call for assistance. For now, please try to direct beneficiaries to the appropriate contact using the information provided in this guide. The attached tables provide the various points of contact, key responsibilities, and phone numbers and/or websites beneficiaries can use.  

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​NC Medicaid: Health Equity Payment Initiative Surveys Due by July 16, 2021  ​

Jun 29, 2021 11:04:58 AM / by Practice Support Team posted in Medicaid, health equity

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All Carolina Access Providers who received health equity payments are asked to take 5-10 minutes to complete this survey by July 16, 2021. The survey allows DHHS to monitor and evaluate how these payments were used. 

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