Practice Support Update Blog

NC Health Workforce Sentinel Network

Oct 21, 2021 7:30:00 AM / by Practice Support Team posted in Survey, Primary Care, Medicine, family medicine, workforce

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Help us respond to your health workforce needs!
The NC Center for Health Workforce is working with NC AHEC, the UNC Sheps Center and other stakeholders to take action to address North Carolina’s health workforce needs. An initial step in this process is to gather your concerns about recruitment, retention and skill needs of your workforce. We’ll use this information to work with policymakers and educators to develop responses and solutions.

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Questions about NC Medicaid?

Oct 20, 2021 4:14:00 PM / by Practice Support Team posted in Medicaid Managed Care, Primary Care, Pediatric, care planning

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Visit the NC Medicaid Help Center for an easily searchable database of questions and answers on a variety of important topics.
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Carolina Access Practices: New 2 Party Agreement with CCNC needed

Oct 14, 2021 7:30:00 AM / by Practice Support Team posted in Medicaid, Primary Care, Pediatric, Case Management

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For those serving NC Medicaid Direct beneficiaries, be on the lookout for a new primary care case management (PCCM) agreement from NC Carolina Community Care Networks within the next 1-2 weeks. 

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NC Medicaid EHR Incentive Program

Oct 13, 2021 3:45:00 PM / by Practice Support Team posted in Medicaid, Primary Care, Pediatric, EHR

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2021 is the last year for eligible professionals to participate in the NC Medicaid EHR Incentive program, and October 31 is the deadline to submit your attestations! The North

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NCCARE360: Are You Connected?

Oct 13, 2021 11:55:53 AM / by Practice Support Team posted in Social Determinants of Health, Promoting Interoperability, Primary Care, advanced medical home, population health

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NCCARE360 helps providers electronically connect those with identified needs to community resources and allow for feedback and follow up. This solution ensures accountability for services delivered, provides a “no wrong door” approach, closes the loop on every referral made, and reports outcomes of that connection. NCCARE360 is available in all 100 counties across North Carolina.

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Licensing Fees Covered by NCDHHS

Sep 29, 2021 4:26:00 PM / by Practice Support Team posted in Promoting Interoperability, Primary Care, public health, EHR, population health, CSRS

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For a limited time the NC Department of Health and Human Services (NC DHHS) will cover licensing fees incurred when integrating with the Controlled Substance Reporting System (CSRS).
Integration with CSRS eliminates the need for delegate searches and increases the speed of search times. Integration also eliminates the need to leave your EHR to log into other tabs.
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COVID-19 Vaccine: Coding and Reimbursement Updates

Sep 28, 2021 4:25:10 PM / by Practice Support Team posted in COVID-19, Primary Care

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Provider rate increases:

NC Medicaid is extending all current COVID-19 temporary provider rate increases through November 30, 2021! Learn more here.

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Medicaid Managed Care: What Providers Need to Know

Sep 22, 2021 2:00:00 PM / by Practice Support Team posted in Medicaid Managed Care, Primary Care, nctracks

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  • From the NC Medicaid 2021 Provider Playbook, you will find Updated FAQs on Medicaid Managed Care Claims and Prior Authorizations. Some examples of FAQ topics include: how to file a claim with each of the PHPs, what information is needed from the provider to file the claim,  portal messaging and how to submit prior authorizations to a health plan and many other topics.  There are helpful links and the PHP Claims Schedule through October 2021.
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COVID-19: Provider Relief Funding Opportunity

Sep 22, 2021 9:15:00 AM / by Practice Support Team posted in COVID-19, Primary Care, rural health

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watch and dollarsOn September 29, HRSA announced a new funding opportunity for health care providers affected by the COVID-19 pandemic. This funding will include $8.5 billion in American Rescue Plan (ARP) funding for providers who serve rural Medicaid, CHIP, or Medicare patients, and an additional $17 billion for Provider Relief Fund (PRF) Phase 4. To expedite the funding process, providers will apply for both programs in a single application and HRSA will use existing Medicaid, CHIP and Medicare claims data in calculating payments. 

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QPP APM Incentive Payment

Sep 21, 2021 12:45:00 PM / by Practice Support Team posted in APM, Primary Care, medicare, Quality Improvement

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The Centers for Medicare and Medicaid Services (CMS) is hosting a Quality Payment Program webinar on Thursday September 30, 2021 from 2-3 PM to provide an overview of the 2021 Alternative Payment Model (APM) Incentive Payment for Qualifying APM Participants.

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