Practice Support Update Blog

Tailored Plans and Tailored Care Management for PCPs and Specialists

Jun 13, 2024 9:08:38 AM / by Practice Support Team posted in Medicaid Managed Care, Primary Care, tailored care management, Tailored Plans


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Tailored Plans (TP) and Tailored Care Management (TCM) for Primary Care Providers (PCP) and Specialty Providers

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Tailored Plan Touchpoints, Alerts and Support

Jun 4, 2024 7:47:00 AM / by Practice Support Team posted in Billing, Primary Care, practice management, Tailored Plans



Tailored Plans are set to launch on July 1, 2024. As a provider of physical health services, you and your teams need to know how and where to submit claims for payment of services rendered. 

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DEA-Registered Providers Need Credit Toward MATE Requirement for Renewal?

May 22, 2024 4:30:00 PM / by Practice Support Team posted in Primary Care, opioid use disorder, Medication assisted treatment


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Our partners at Area L AHEC are presenting a program that provides 1.5 hours of DEA-MATE content that can be used toward the 8-hour training requirement.

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Interesting Topics to Start Your Summer: Free HRSA-Sponsored Webinars

May 22, 2024 9:00:00 AM / by Leslie D McDowell, DNP, ANP-BC, RN posted in Primary Care, learning, mental health, Substance Use, aging, naloxone



Today we bring you news from the HRSA (Health Resources and Services Administration) Primary Health Care Digest, on a variety of topics we thought would be of interest to primary care practitioners in all settings.

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NC Medicaid Tailored Plans Launch July 1, 2024: Guides and Resources to support you

May 20, 2024 9:35:00 AM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, Primary Care, Pediatrics, Tailored Plans



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Sun Bucks: North Carolina's Newest Food Assistance Program Will Begin Summer 2024

May 15, 2024 2:30:00 PM / by Practice Support Team posted in Medicaid, Primary Care, food insecurity, food, Pediatrics


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The USDA has launched a new, permanent program to provide food assistance to children and families during the summer. The SUN Bucks program will officially launch in summer 2024! SUN Bucks will provide grocery-buying benefits to qualifying families with school-aged children during the summer months when schools are on summer break. SUN Bucks is sometimes referred to as Summer EBT.

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Opioid Use Disorder Screening and Treatment

May 14, 2024 1:12:00 PM / by Practice Support Team posted in Primary Care, medicare, screening, opioid use disorder, Medicare advantage


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Medicare pays for opioid use disorder (OUD) screenings performed by physicians and non-physician practitioners.  If you diagnose your patient with OUD, they also pay for treatment services.

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Interprofessional Care and Practice in North Carolina

May 13, 2024 10:25:00 AM / by Practice Support Team posted in Primary Care, health careers, interprofessional, team based care


Smiling medical team working both on a laptop and a clipboard

The latest issue of the North Carolina Medical Journal provides an update on innovations and infrastructure changes across our state since they last covered team based care in 2018. Authors highlight policies and programs addressing health equity, population-based care, reducing costs and increasing quality. 

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Team Meetings Strengthen Relationships and Increase Productivity!

May 1, 2024 3:00:00 PM / by Practice Support Team posted in Primary Care, Quality Improvement, Pediatrics, practice management, internal medicine


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  • We don't have time to have team meetings!
  • How can we meet when the phone won't stop ringing?
  • Why should we meet as a team when we work together all day long?
  • It is so hard to recruit and retain staff!
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April 16: National Healthcare Decisions Day

Mar 26, 2024 4:00:00 PM / by Leslie D McDowell, DNP, ANP-BC, RN posted in Primary Care, medicare, advance care planning, conversation


voice callouts

National Healthcare Decisions Day exists to inspire, educate and empower the public and providers about the importance of advance care planning.  It is an initiative to encourage patients to express their wishes regarding healthcare and for providers and facilities to respect those wishes, whatever they may be.  (Source:

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