With skill and compassion, these caregivers are an exceptional group of professionals that have the benefit of spending the greatest amount of time with the persons being served. Because they are typically the first to observe changes in status, they have potential to be the source of solutions to a majority of the challenges confronting most care settings. Certified Nursing Assistants (CNAs). Certified Medical Assistants (CMAs), Home Care Aides (HCAs) and Personal Support Staff and others are welcome!