Practice Support Update Blog

Do Your Patients Really Understand?

Dec 8, 2021 3:00:00 PM / by Leslie D McDowell, DNP, ANP-BC, RN posted in Primary Care, communication, patient care, health literacy, outcomes

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A recent study of 87 primary care encounters found that providers used at least 1 type of medical jargon without explaining it to patients in nearly 80% of appointments, with an average of more than 4 uses of jargon per visit. Fewer than half of the terms were explained, and overall, providers used a jargon term about once every 4 minutes!

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