Practice Support Update Blog

From Data to Impact: How NC HealthConnex Supports NC Medicaid and Providers

Aug 6, 2025 9:45:00 AM / by Practice Support Team posted in NC Healthconnex, Medicaid, Medicaid Managed Care, nchiea

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NC AHEC and DHS Logos_WHITE on BLUE-01Date: August 26, 2025

Time: 12:00 - 1 p.m.

The Statewide Health Information Exchange Act was passed in 2015 by the North Carolina General Assembly.  This legislation paved the way for a statewide health information exchange (HIE), now known as NC HealthConnex.

NC HealthConnex is a valuable tool to support care improvement efforts.  In the context of value-based care, providers need access to timely, accurate clinical data to track outcomes and coordinate care effectively.  By its very definition, value-based care requires visibility into a patient's full journey across the care continuum.

Real-time, reliable clinical data is a critical tool for delivering appropriate care and closing information gaps. NC HealthConnex supports this by offering services that allow providers to:

• Query patients,

• Receive Admission, Discharge and Transfer notifications, and

• Send encrypted messages to other providers involved in a patient’s care.

NC Medicaid’s transition to NC Medicaid Managed Care, the launch of Tailored Care Management, and Medicaid Expansion make NC HealthConnex services an increasingly valuable follow-up tool for providers. The North Carolina Health Information Exchange Authority (NC HIEA), the state  agency that oversees NC HealthConnex, and NC Medicaid have built a strong partnership, collaborating through NC Medicaid Managed Care launch and the COVID-19 pandemic. Today, they are working together on a series of use cases that leverage NC HealthConnex to support NC Medicaid’s quality and population health goals.

In this session, speakers will explain how NC HealthConnex works, review available services, and provide a live demonstration of the NC HealthConnex Clinical Portal. They will also highlight current innovations stemming from the collaboration between NC Medicaid and the NC HIEA. Attendees will leave with an understanding of how NC HealthConnex and its services can serve as valuable tools to support high-quality, coordinated patient care.

Register for the NC HealthConnex Webinar

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Tailored Care Management: Learn more at upcoming Tele Town Hall event!

Jul 20, 2022 8:30:00 AM / by Practice Support Team posted in NC Healthconnex, nchiea, tailored care management

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The North Carolina Health Information Exchange Authority (NCHIEA or NC HealthConnex) is hosting a Tele-town Hall on Tailored Care Management.

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Health Information Exchange Connection Deadline Extended  ​

Jun 2, 2021 12:30:00 PM / by Practice Support Team posted in NC Healthconnex, nchiea

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On May 27, 2021, Governor Roy Cooper signed into law House Bill 395 (now NCSL 2021-26allowing additional time for providers to connect to the state-designated health information exchange NC HealthConnex.  The bill extends the deadline for connecting from October 1, 2021 to January 1, 2023.    

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NCHIEA Teletown Hall - May 26th

May 18, 2021 2:29:16 PM / by Practice Support Team posted in Medicaid, QPP, nchiea

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In December 2020, the Centers for Medicare and Medicaid Services (CMS) released the 2021 Quality Payment Program Final Rule that includes the new MIPS Promoting Interoperability Health Information Exchange Bi-Directional Exchange (PI_HIE_5) measure. 

qppThis measure allows eligible clinicians or groups to attest that they are engaged in bidirectional exchange with an HIE to support transitions of care as an alternative to meeting the Support Electronic Referral Loops by Sending Health Information AND the Support Electronic Referral Loops by Receiving and Reconciling measures (PI_HIE_1 and PI_HIE_4).

Learn more about how to meet this measure at the NCHIEA Teletown Hall on Wednesday, May 26, 2021, at 12 p.m.

Practice Consultant Terri Roberts from Area Health Education Centers (AHEC), will discuss: the new QPP/MIPS measure; its meaningfulness to practices; and how NC HealthConnex can help with attestation. 

Register Here [hiea.nc.gov]

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