Practice Support Update Blog

New Podcast Learning Series

Mar 28, 2024 8:23:46 AM / by Andrew L. Brewer, MS, NBHWC posted in Social Determinants of Health, Healthcare Insights, mental health, Substance Use, behavioral health, rural health centers, housing, continuing education series, online learning, population health, alcohol use, winston-salem, podcast, harm reduction, resource, homeless, shelter


We have a new learning opportunity from Northwest AHEC called the Podcast Learning Series. Now you can listen to select episodes of our Healthcare Insights in Northwest North Carolina podcast and earn continuing education credits. And it’s free!

The podcast format allows you to listen at your convenience and multitask while listening. I personally like to do my cardio workout or weight training while consuming podcast content, and sometimes find myself listening while cooking, cleaning, or doing yard work. It's a great way to optimize your learning and your life activities.

This first episode in this Podcast Learning Series is on homelessness in Forsyth County. In this episode you will learn about the main causes of homelessness in our region, the services provided by service organizations in Forsyth County, and the challenges of serving the homeless population and finding permanent housing.

Once you have finished the episode you can take the short post-test to receive 1 hour of CE credit. And another bonus is that this is offered to you at no cost aside from your time and attention.

You can link directly to the course, register and listen here: 

Alternatively, you can listen to Healthcare Insights in Northwest North Carolina wherever you get your podcast content (Spotify, Google, Apple, Soundcloud, etc.). Simply search for "Healthcare Insights in Northwest North Carolina" and look for Episode 87 featuring William McDonald, Director of the Bethesda Center for the Homeless in Winston-Salem, NC

Once you have listened you can register for the course, take the post-test and claim your 1 hour CE credit.

I hope you find our episodes timely and relevant to your practice. And finally, if you have a topic or know of a person that you think would be great to have on the podcast, please don’t hesitate to reach out and let me know. I am always looking for interesting topics and presenters to have on the podcast.

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Managing Difficult Patient Situations - Get 1 credit hour, no cost to you!

Mar 5, 2024 9:15:00 AM / by Brooke Kochanski posted in behavioral health, patient care, practice management


Many practice settings are experiencing angry, hostile, and even aggressive behavior from patients, parents, caregivers, and others. This course is designed for health care practice teams who interact with patients and other customers. Background and context of the problem are reviewed, and evidence-based practical tips, suggestions and resources are provided.

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Collaborative Care Model Educational Opportunity

Feb 7, 2024 8:30:00 AM / by Practice Support Team posted in Primary Care, behavioral health, collaborative care



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Collaborative Care Model (CoCM) Provider Learning Collaborative

Role of the Psychiatric Consultant/Systematic Caseload Review

February 15, 2024 | 12:30-1:30 p.m.

Join us on Thursday, February 15 for the second Collaborative Care Model (CoCM) Provider Learning Collaborative which will focus on the following topic: Role of the Psychiatric Consultant/Systematic Caseload Review.

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NWAHEC Awarded NC Medicaid Grant to Support 5 Online Learning Activities

Jan 17, 2024 10:08:00 AM / by Leslie D McDowell, DNP, ANP-BC, RN posted in NCAHEC, behavioral health, social work, psychology, social justice, online learning, integrated care, intervention


The Northwest AHEC Practice Support Team was awarded a grant from NC Medicaid supporting five different online self-paced learning activities.

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Unlocking the Signs: Mental Health Awareness for You and Your Loved Ones

Dec 27, 2023 12:46:00 PM / by Leslie D McDowell, DNP, ANP-BC, RN posted in mental health, behavioral health


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Not sure if you or someone you know is living with mental health problems? 

Mental illnesses can affect a person's thinking, mood, or behavior. There are early warning signs and symptoms that can help determine if you or someone you know is experiencing a mental health condition.


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Collaborative Care Model (CoCM) Provider Learning Collaborative

Dec 12, 2023 10:15:00 AM / by Practice Support Team posted in family medicine, behavioral health, anxiety, Pediatrics, depression, collaborative care


Curious about the Collaborative Care Model whether it's right for your practice and your patients?

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2023 Physician Fee Schedule Update: On-Demand Webinar Now Available

Dec 28, 2022 1:00:00 PM / by Practice Support Team posted in COVID-19, telehealth, behavioral health, rural health, practice management


The global COVID 19 pandemic brought with it many flexibilities in rules surrounding delivery of telehealth services and behavioral health services. Subject matter experts from the Hospital and Ambulatory Policy Group presented on these updates in a recent webinar with the Rural Health Information Hub. RHI Hub has made recordings of that webinar along with slides and a transcript available to all.
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September is Recovery Month

Sep 13, 2022 12:00:00 PM / by Leslie D McDowell, DNP, ANP-BC, RN posted in behavioral health, recovery, alcohol use, opioid use disorder


Join the Practice Support Team at Northwest AHEC in observing Recovery Month. 

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Questions about behavioral health in children or adolescents? Call NC-PAL!

Sep 7, 2022 9:09:15 AM / by Practice Support Team posted in mental health, behavioral health, adolescent, Pediatrics, psychiatry


NC- PAL is a collaboration between NC Department of Health and Human Services and Duke Psychiatry. It is a behavioral health telephone consultation program available to pediatric health care providers. 

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Medicaid: Some policies permanent, others sunsetting June 30th

Jun 22, 2022 9:38:00 AM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, Primary Care, OB/GYN, behavioral health, Pediatrics


Based on the North Carolina State of Emergency established through Executive Order (EO) 116, NC Medicaid implemented temporary changes to clinical policy to support providers and beneficiaries during the COVID-19 State of Emergency.

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