Practice Support Update Blog

NCDHHS Publishes Summary of Initial Network Adequacy Results for Standard Plans

Jan 4, 2022 12:36:32 PM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, Primary Care

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The North Carolina Department of Health and Human Services (NCDHHS) today published summary network adequacy results for Standard Prepaid Health Plans (Standard Plans) which were in effect for the July 1, 2021 “go-live." Network adequacy measures the ability of each NC Medicaid Managed Care health plan to deliver covered benefits by providing adequate access for members to all covered health care services through a network of contracted health care providers. Network adequacy and accessibility standards help verify that members have access to providers and offer an important tool for NC Medicaid to monitor and measure that access.

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Happy Holidays from Northwest AHEC

Dec 23, 2021 7:30:00 AM / by Practice Support Team

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During the holiday season, our thoughts turn gratefully to our partners who have made our success possible. It is in this spirit that we say thank you and best wishes for the holidays and New Year!

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Deadline for EUC Application Closes 12/31/21

Dec 15, 2021 1:52:00 PM / by Practice Support Team posted in MACRA, MIPS, quality payment program

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Given the public health emergency, participants in the Quality Payment Program may find it difficult to meet the requirements for the Merit-based Incentive Payment System (MIPS) for program year 2021.

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Updates and Immunization Site Trainings offered by Pfizer

Dec 15, 2021 8:30:00 AM / by Practice Support Team posted in COVID-19, Primary Care, Pediatrics, Vaccination, immunization

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With a goal to educate medical providers and health care immunization teams on the most recent medical updates regarding the Pfizer vaccine, Pfizer is hosting free online webinars.
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Extension to NC Medicaid Managed Care Appeals Deadlines

Dec 14, 2021 1:24:58 PM / by Practice Support Team posted in Medicaid Managed Care, NCDHHS

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Provider appeal rights defined in the Standard Plan Contract Section V.D.5 Provider Grievances and Appeals, and the appeal processes outlined in the Prompt Payment Fact Sheet, include deadlines to submit appeals which may vary by Standard Plans, from 30 days to 365 days after the decision giving rise to the right to appeal.  

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Medicaid Managed Care: New Communication Tools

Dec 14, 2021 8:00:00 AM / by Practice Support Team posted in Medicaid Managed Care, communication

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North Carolina AHEC now offers you additional communication tools regarding Medicaid Managed Care challenges. If you are in need of an effective way to communicate complicated issues to the Prepaid Health Plans (PHPs), your Clinically Integrated Network (CIN), or even to the Provider Ombudsman, we can help.  

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Don't Forget - Quality & Population Health Webinar TODAY

Dec 9, 2021 7:00:00 AM / by Practice Support Team posted in Medicaid Managed Care, Quality Improvement

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The next webinar in the Quality & Population Health Webinar series will be held December 9 from 5:30-6:30 p.m. and will focus on Advanced Medical Homes: Incentives Plan.

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Do Your Patients Really Understand?

Dec 8, 2021 3:00:00 PM / by Leslie D McDowell, DNP, ANP-BC, RN posted in Primary Care, communication, patient care, health literacy, outcomes

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A recent study of 87 primary care encounters found that providers used at least 1 type of medical jargon without explaining it to patients in nearly 80% of appointments, with an average of more than 4 uses of jargon per visit. Fewer than half of the terms were explained, and overall, providers used a jargon term about once every 4 minutes!

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Join In To Celebrate National Influenza Vaccination Week

Dec 7, 2021 8:44:12 AM / by Practice Support Team posted in Vaccines, cdc

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National Influenza Vaccination Week is here! If you haven’t received a flu shot yet, there’s still time. People with certain chronic conditions are more likely to develop serious flu complications. Together, we can all #FightFlu. Protect yourself and your loved ones by getting a flu shot.

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Social Determinants of Health - More Money Is Being Spent On Patients' Social Needs. Is It Working?

Dec 2, 2021 8:00:00 AM / by Practice Support Team posted in Social Determinants of Health

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The Northwest AHEC Practice Support Team supports social, physical, and economic environments which promote attaining the full potential of health and well-being for all. This blog segment will highlight impactful publications which promote improved health outcomes through Social Determinants of Health (SDOH) each month.

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