Practice Support Update Blog

Practicing Cultural Competence and Cultural Humility in the Care of Diverse Patients

Aug 29, 2024 8:30:57 AM / by Janice Moore, MLS posted in Social Determinants of Health, diversity and inclusion, cultural humility

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The Northwest AHEC Practice Support Team supports social, physical, and economic environments which promote attaining the full potential of health and well-being for all. This blog segment highlights impactful publications which promote improved health outcomes through Social Determinants of Health (SDOH) each month.

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Medicaid Managed Care Virtual Office Hours

Aug 28, 2024 1:12:00 PM / by Practice Support Team posted in Medicaid Managed Care, practice management

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Medicaid Managed Care Virtual Office Hours

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Important News for You Regarding Reassignment of Medicare Benefits

Aug 28, 2024 10:15:00 AM / by Practice Support Team posted in PECOS

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The Center for Medicare and Medicaid Services (CMS) has made some changes to the process for reporting a change to a provider's Medicare enrollment information, particularly establishing or terminating a reassignment.

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Applications accepted now through September 29th for telehealth infrastructure grant

Aug 14, 2024 2:30:00 PM / by Practice Support Team posted in Primary Care, telehealth, OB/GYN, Office of Rural Health, rural health

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Now Available: 2023 MIPS Performance Feedback, 2023 MIPS Final Score, and 2025 MIPS Payment Adjustment Information

Aug 14, 2024 7:03:00 AM / by Practice Support Team posted in MIPS, quality payment program, practice management, CMS

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The Centers for Medicare & Medicare Services (CMS) has released Merit-based Incentive Payment System (MIPS) performance feedback and final scores for the 2023 performance year and associated MIPS payment adjustment information for the 2025 payment year.

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NCTracks Multi-Factor Authentication (MFA) Updates Coming Soon for Individual and Business Users

Aug 13, 2024 3:00:00 PM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, nctracks

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Data Privacy. Magnifying Glass on Old Paper with Red Vertical Line.

In accordance with the North Carolina Identity Management (NCID) Citizen Identity Project, NCTracks is changing the User Login process and implementing Multi-Factor Authentication (MFA) updates. Please complete the following steps to update your NCID profile by Sept. 6, 2024, in advance of the MFA updates:

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Medicaid Managed Care Back Porch Chat

Aug 7, 2024 2:00:00 PM / by Practice Support Team posted in Medicaid Managed Care, practice management

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Medicaid Managed Care Back Porch Chat

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Highlighted Resource for August: Identifying and Measuring Administrative Harms Experienced by Hospitalists and Administrative Leaders

Aug 7, 2024 11:15:00 AM / by Janice Moore, MLS posted in hospital, health leadership

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Do healthcare systems evaluate the negative impacts that administrative decisions can have on patients, employees, and organizations?

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Oral contraceptive 'Opill' covered by NC Medicaid, now available at pharmacies without a prescription!

Aug 6, 2024 4:56:57 PM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, contraception, women's health

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Young Female Pharmacist Talking to a Customer at the Counter Pleasantly.

As part of NCDHHS and the Governor's continued work to expand access to reproductive health services, NC Medicaid now covers over-the-counter contraception in pharmacies across the state.  Starting Thursday, August 1, 2024, the oral contraceptive Opill is available through local and retail pharmacies without a prescription, at no cost for NC Medicaid beneficiaries.  Opill is the first over-the-counter oral contraception that has been approved by the U.S. Food and Drug Administration.

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Easing Provider Administrative Burden: Tailored Plan Flexibilities

Jul 31, 2024 8:30:00 AM / by Practice Support Team posted in Medicaid Managed Care, practice management, Tailored Plans, prior authorizations

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A beautiful young hip hop dancer dancing contemporary urban street dance in front of grey wall background with smokey lines and glitter concept.

The administrative complexities of providing care to your patients now covered under Tailored Plans can be frustrating. NC Medicaid hopes to ease provider administrative burden in the transition period, and ensure that beneficiaries receive uninterrupted care.

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