Practice Support Update Blog

No cost training on SBIRT available now!

Feb 19, 2025 9:30:00 AM / by Practice Support Team posted in Primary Care, Substance Use, behavioral health, motivational interviewing, alcohol use, screening, counseling

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Old Habits - New Habits signpost with forest background

With funding from NCDHHS, Project AWARE is able to offer SBIRT (Screening, Brief Intervention, and Referral to Treatment) training via Appalachian State University at no cost to the first 300 applicants!

 

SBIRT

  • is brief
  • is comprehensive
  • decreases the severity of drug and alcohol use (early intervention with SBIRT saves lives and money and is consistent with overall support for patient/client wellness)
  • reduces health care costs
  • is used in various settings (by doctors, nurses, social workers, psychologists, counselors and other service providers)

Users of this technique employ a variety of tools including AUDIT (Alcohol Use Disorder Identification Test), DAST (Drug Abuse Screening Test) and CRAFFT (Adolescent Screening Tool). Motivational Interviewing is at the core of SBIRT training.

There are two components to this free training; online asynchronous modules and a synchronous workshop. 

Download SBIRT Program Brochure For More Info. Click Here!

You can also register here.

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UnitedHealthcare Provider Portal: Don't Lose Access!

Feb 18, 2025 2:30:00 PM / by Practice Support Team posted in practice management, united healthcare

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Close up image of business person holding shining keyToday we bring you some important news from United Healthcare.

 

Don't lose access to the United Healthcare Provider Portal! Make sure your sign-in options include passkey, authenticator and/or a verified phone number by March 6th.

What's changing and when

A security update to the UnitedHealthcare Provider Portal is coming soon.  This will affect how you sign in to the portal and gain access if you're ever locked out.

Currently, many use email as a recovery and multifactor authentication option. On March 6, 2025, this option won't be available. Be prepared; review your options now.

UnitedHealthcare provider portal authentication webpage has all the details you need to ensure your access is maintained.

You can also review FAQs on the changes.

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Payment for Medicare Part B Preventive Vaccines and Administration for RHCs and FQHCs

Feb 18, 2025 11:00:00 AM / by Practice Support Team posted in Vaccines, medicare, rural health centers, FQHC

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vaccination

Learn about vaccine payment policies for Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs):

 

  • Hepatitis B vaccines are paid like other Part B preventive vaccines effective January 1, 2025.
  • New claim-based payments for Part B preventive vaccines and their administration are effective July 1, 2025.  RHCs and FQHCs will need to annually reconcile payments with the facilities' actual vaccine and vaccine administration costs on their cost reports.

If you have not already, we encourage you to subscribe to the MLN Connects ® newsletter for more information and updates from CMS.

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Medicaid Managed Care Virtual Office Hours

Feb 17, 2025 8:15:00 AM / by Practice Support Team posted in Medicaid Managed Care, Primary Care

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nc ahec logo

MEDICAID MANAGED CARE

Virtual Office Hours

NC Medicaid Initiatives & Updates

Thursday, March 6 | noon-1 p.m.

Please join us on Thursday, March 6 from noon-1 p.m. to hear about NC Medicaid initiatives and updates, including:

  • Education/Training Transcripts
  • New Ordering/Prescribing/Referring Provider Guidelines
  • Delegated Enrollment & Credentialing Committee
  • Telehealth
  • Annual Federal Fee Increase 
  • Children & Family Specialty Plan Update
  • Multi-Factor Authentication/NCID Update

Register by clicking the blue button below. We look forward to connecting with you!

 

Register for the Medicaid Managed Care Virtual Office Hours

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Collaborative Care Model (CoCM) Provider Learning Collaborative

Feb 14, 2025 8:45:00 AM / by Practice Support Team posted in Primary Care, behavioral health, collaborative care

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Unposed group of creative business people in an open concept office brainstorming their next project.-1

These learning collaboratives are for primary care providers, behavioral health professionals, and anyone else who has implemented or is considering the Collaborative Care Model (CoCM) for integrating behavioral health in a primary care setting. Independent primary care practices, FQHCs, and rural health clinics may find this collaborative especially helpful for meeting some of the behavioral health needs of their patients.

The next session is February 20 from noon-1 PM.

Check out the attached flyer for more details and to register for one or more sessions!

 

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Factors that Impact Perinatal Care Experience and Outcomes

Feb 13, 2025 7:40:36 AM / by Practice Support Team posted in Primary Care, Perinatal

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Happy mother with newborn baby

Register now for the next AHRQ (Association for Healthcare Research and Quality) webinar to be held on March 6 from 2:00-3:15 PM eastern.

This webinar will highlight the role of primary care in perinatal care with research on:

  • Delivering respectful maternity care
  • Insurance disruptions on maternal healthcare
  • Postpartum primary care coordination for people with multiple chronic conditions and how they might impact patient outcomes

There will be a Q & A session after the presentations.

Advanced registration is required. You can also register for all upcoming webinars in this series.

 

Check out these other programs offered by NWAHEC:

  • Basic Fetal Monitoring - Spring 2025
    April 9th, 9AM-3PM
    LIVE WEBINAR
    Learn more and register here

  • Basic Fetal Monitoring - Fall 2025
    October 1st, 9AM-3PM
    IN-PERSON at Wake Forest Biotech Place
    Winston-Salem, NC
    Learn more and register here

  • 2025 North Carolina Lactation Educator Training Program
    The 2025 North Carolina Lactation Educator Training Program consists of online self-paced training modules and a separate in-person skills day. Learn More and Register

  • 13th Annual Breastfeeding Forum
    March 18th, 9AM-3PM
    In Person at Hickory Metro Center
    Learn more and register here

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Behavioral Health Reverse Integration Online Modules available through September 2025

Feb 13, 2025 7:35:21 AM / by Brooke Kochanski posted in mental health, behavioral health, online learning, integrated care

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These online modules focus on the reverse integration process and provide details on how to implement this model of care. Credit is offered for FREE in these self-paced online modules (5 to choose from). 

 

fabric-2642229_1920The integration of behavioral health care into primary care is now widely considered an effective strategy for improving outcomes for patients with physical and behavioral health conditions. Reverse integration of primary care into behavioral healthcare is another form of integration that produces improved quality of care and patient outcomes.

Participants will learn the benefits of this model of care, the financial aspects of integrated care, as well as other clinical and operational aspects of providing this model of care.

Click here to view more information and to register today!

 

Cost and Registration
This series is offered free of charge through support from the NC AHEC Program. Instructions for accessing the online programs will be emailed to you with your registration confirmation letter.

Target Audience
This series will be beneficial to behavioral health and human service practitioners, including psychologists, social workers, counselors, marriage and family therapists, substance use and addictions professionals, clinicians and all others interested in this topic.

Credit
Credit types available include:

  • 1.0 Contact Hour from Northwest AHEC
  • Northwest AHEC is recognized by the North Carolina Psychology Board as an approved provider of (Category A) Continuing Education for North Carolina Licensed Psychologists. Each program will provide 1.0 contact hour of (Category A) continuing education for North Carolina psychologists. No partial credit will be given.
  • 1.0 NBCC Contact Hour
    Northwest AHEC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5465. Programs that do not qualify for NBCC credit are clearly identified. Northwest AHEC is solely responsible for all aspects of the program.
  • 1.0 NASW-NC Contact Hour
    NC AHEC is a 2021 NASW-NC approved provider of distance continuing education.
    Each program has been approved for 1.0 contact hour.

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Highlighted Resource: Availability of Evidence for Predictive Machine Learning Algorithms in Primary Care

Feb 12, 2025 11:00:00 AM / by Janice Moore, MLS posted in Primary Care, artificial intelligence

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What evidence is available to support use of artificial intelligence systems in primary care?

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ICYMI: Collaborative Care Management Capacity Building Fund Webinar Recordings Available

Feb 12, 2025 7:35:18 AM / by Practice Support Team posted in Medicaid Managed Care, collaborative care

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three.logo.10.15.2024

SPECIAL WEBINAR: Access Recordings and Slides

Collaborative Care Management Capacity Building Fund

The NC General Assembly has earmarked $5 million for capacity building for Medicaid-enrolled primary care practices across the state to adopt Collaborative Care Management (CoCM). NCDHHS is contracting with Community Care of North Carolina (CCNC) to manage the Collaborative Care Management Capacity Building Fund award program in partnership with NC AHEC for Practice Support coaching. We’re excited to announce the launch of these funds for eligible primary care practices serving Medicaid members.

If you are a primary care entity serving Medicaid patients and are interested in learning about CoCM and related capacity building fund opportunities, we invite you to join us on October 30 for an overview and opportunity to ask questions. Speakers include Beth Glueck, PhD, LCMHCS, NCC, Integrated Care Program Manager for Community Care of North Carolina, and Eric Christian, MAEd, LCMHC, NCC, Director of Behavioral Health Integration for Community Care of North Carolina. This webinar is hosted by NC Medicaid, the NC Division of Mental Health, Developmental Disabilities, and Substance Use Services (DMHDDSUS), Community Care of NC (CCNC), and NC AHEC.

Community Care of North Carolina CoCM Capacity Building Fund

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Funding Available to Practices Affected by Helene: Apply by February 21!

Feb 5, 2025 7:00:00 AM / by Practice Support Team posted in Grant, Hurricane Helene

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Skyline Drive and view of the Blue Ridge Mountains, in Shenandoah National Park, Virginia.

Governor Josh Stein announced a $30 million small business grant program to support businesses affected by Hurricane Helene and to bolster economic recovery.  Small businesses with an annual revenue of up to and including $2.5 million are eligible to apply for grants up to $50,00 from the Western North Carolina Small Business Initiative grant program.

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