WEBINAR OPPORTUNITY
Remote Patient Monitoring Optimization for FQHCs
June 25, 2025 | noon-1 p.m.
Join us for an exclusive training webinar hosted by NC AHEC Practice Support in collaboration with the NC Community Health Center Association. The training is designed specifically for federally qualified health center staff interested in optimizing or starting remote patient monitoring (RPM) as a solution for improved patient care. RPM is a new healthcare practice that uses digital devices to collect and transmit patient health data to healthcare providers. It allows for continuous monitoring and management of patient’s conditions from a distance. This healthcare practice can work successfully if implemented correctly.
This session will provide an overview of the latest trends, how to implement in your workflows, and appropriate Medicare/Medicaid billing codes to ensure financial sustainability and accuracy. Register now and take the first step in learning more.
Register for the RPM Webinar
NC AHEC Digital Library to be Relaunched with Major Improvements on June 23, 2025
On June 23, 2025, a new and improved ADL will launch, introducing a simplified and more efficient search function, called a discovery service.
The new ADL’s discovery service will allow users to search in all our resources at once. This makes searches easier, faster and more efficient, and ensures all the relevant information will be presented in the search results.
After the change, most users will access the ADL through the MyAHEC portal. Make sure you have an active MyAHEC account by June 22, 2025. Go to www.ncahec.net/create-account to create an account.
If you have any questions about creating your account, you may contact your Librarian, Janice Moore, at jdmoore@wakehealth.edu.
On the most recent episode of the Northwest AHEC Healthcare Insights podcast, host Andrew Brewer speaks with Dr. Gretchen Hoyle.
Dr. Hoyle returns to provide a post-launch update of implementing a collaborative care management model (CoCM) in primary care practice in a large health system. The model provides continuity of care for chronic conditions such as ADHD, anxiety, and depression. Learn how CoCM operates and insights on transforming care practices with a behavioral care manager, data registry, EHR workflows, and billing.
According to Dr. Hoyle, "This model allows us as pediatricians to use a team based approach for pediatric patients with mental health issues." Members of the CoCM team include the primary care provider who makes a diagnosis and referral, a psychiatric consultant who provides subspecialist level expertise and advice, and the behavioral health care manager (BHCM) who interacts most closely with the patient and their family. Dr. Hoyle finds it is the BHCM that is the "hero" of the CoCM team!
Check out the latest episode of NW AHEC Healthcare Insights podcast!
Excerpt from CMS QPP Small Practices Newsletter:
2025 Consumer Assessment of Healthcare Providers Survey (CAHPS) for MIPS Survey Registration Now Open
Registration is open through June 30, 2025, at 8 p.m. ET for the CAHPS for MIPS Survey for the 2025 performance year.
Who can register?
- Groups, virtual groups, and APM Entities that intend to administer the CAHPS for MIPS Survey as 1 of their 6 quality measures for reporting traditional MIPS
- Groups, subgroups, and APM Entities that are registered to report the following MVPs and that intend to administer the CAHPS for MIPS Survey as 1 of their 4 quality measures:
- Adopting Best Practices and Promoting Patient Safety within Emergency Medicine MVP
- Advancing Cancer Care MVP
- Value in Primary Care MVP
How to Register
Groups, virtual groups, and APM Entities will register on the QPP website. You’ll need to have the Security Official role to register your organization. Please refer to the QPP Access User Guide (ZIP, 4MB) for information about obtaining a Security Official role for your organization. To register:
- Sign in to QPP.
- Click Start Registration from the landing page.
- Click Register or Edit CAHPS Registration.
Subgroups interested in administering the CAHPS for MIPS Survey as 1 of their 4 required quality measures will need to complete their MVP registration prior to registering for the CAHPS for MIPS Survey. After completing the subgroup’s MVP registration, they will need to contact the QPP Service Center by email at QPP@cms.hhs.gov, by creating a QPP Service Center ticket, or by phone at 1‑866‑288‑8292 (Monday through Friday, 8 a.m. – 8 p.m. ET) to register for the CAHPS for MIPS Survey.
You must register by 8 p.m. ET on June 30, 2025.
Additional Resource
Complete one or both of the interactive, self-paced eLearning modules on your computer or mobile device. Earn free contact hours!
PART 1 - About 1 in 10 Americans have diabetes, with 90-95% of those having Type 2 Diabetes. (CDC) The majority of these people receive health care in the primary care setting (Pilla et. al). Physiologically, diabetes affects multiple organ systems, as well as the emotional well-being of the affected person. Medicine regimens can be complex, especially for an older person with other chronic conditions. To enable the practice staff to support the person with Type 2 Diabetes, this course uses case studies of familiar patients seen in primary care. Practical office-based clinical assessment and patient education concepts are presented. Basic pharmacology of diabetes drugs, laboratory tests used to assess and monitor the disease and common physical exam findings are covered. Register online at www.nwahec.org/75805
PART 2 - Managing diabetes requires much more than taking medicines and visiting the primary care provider’s office---lifestyle changes at the heart of a person’s very self are needed. People with diabetes are 2-3 times more likely to have depression than those without diabetes (CDC). Typically considered a lifelong chronic condition, Type 2 diabetes requires the affected person to incorporate it into their self-image and work every day on difficult behavior changes. Mood disturbances may also be the result of physiologic changes caused by the illness, or from medication side effects. Building on the foundation of Part 1 of this series, this module focuses on the impact a diagnosis of Type 2 Diabetes can have on the mental health of patients they see in primary care. Register online at www.nwahec.org/75808
Part 2 builds on the case study presented in Part 1, so you are encouraged (but not required) to take both modules.
There is no charge for either online course. Course registration is generously supported by the Division of Health Benefits.
NEW WEBINAR SERIES
NC Medicaid Provider Enrollment
NCDHHS-DHB Credentialing Committee Initiative Stakeholder Engagement Session#3
Please join NC AHEC and the North Carolina Department of Health and Human Services (NCDHHS), Division of Health Benefits (DHB), for the third stakeholder teleconference on June 25 from 2-3 p.m. to continue the discussion of a new initiative led in tandem with General Dynamics Information Technology (GDIT). This initiative will establish a Credentialing Committee aimed at maintaining a high-quality, ethical, and competent provider network to support NC Medicaid beneficiaries.
This third forum will offer stakeholders:
- A collaborative forum to discuss the committee’s future role in the provider enrollment and credentialing process to determine compliance of regulatory requirements by NC Medicaid provider applicants.
- A deeper dive into the roles of committee members.
- Status of committee bylaws.
- Review of frequently asked questions and answers pertaining to the development of this project.
These stakeholder engagement sessions will occur monthly, as follows, until the project implementation and are intended to be interactive as the Department values input from partnering stakeholders:
- June 25, 2025
- July 30, 2025
- August 27, 2025
- September 24, 2025
You are encouraged to submit your related questions and comments for targeted open discussion at the meetings to Medicaid.credcommittee.stakeholders@dhhs.nc.gov. We look forward to connecting with you!
We’re excited to share a new opportunity from SEAHEC: the Healthcare Mastery Series, a free three-part learning experience designed to strengthen your front office operations and clinical documentation practices.
This series offers practical tools and expert-led insights on:
- Front Office Professional– June 11 at 12 PM
- Point of Service Collections– June 18 at 12 PM
- Coding and Documentation: Revised Guidelines for Office and Hospital Evaluation and Management Coding– July 16 at 12 PM
Each session is a FREE, one hour and tailored to help your team enhance patient engagement, streamline workflows, and stay current with evolving standards in healthcare delivery.
You can register for any or all of the webinars.
For more details, see the brochure HERE.
Practices that provide prenatal and postpartum care should bill the new F codes (0503F and 0500F) for their respective services, in addition to using global billing codes after delivery.
Read More
Some private and commercial insurers already require these codes, so providers should check with their billing team to review relevant protocol. These F codes are required by NC Medicaid’s clinical policy and apply to all delivery claims (not just those that are globally billed).
NC Medicaid urges providers to begin using the new codes as soon as possible. After July 1, 2025, Medicaid claims for delivery will deny if 0500F is not in the patient's history. This change will apply to both NC Medicaid Managed Care and NC Medicaid Direct claims.
Details and Source: New F Codes: Capturing Prenatal and Postpartum Care Services
NEW WEBINAR SERIES
MEDICAID MANAGED CARE
Disaster Preparedness for Members with Chronic Conditions
June 12, July 15 and August 19
NOON - 1 p.m.
Please join us for a new webinar series focused on disaster preparedness for members with chronic conditions. This series will cover topics such as:
- Overview of Disaster Preparedness in North Carolina
- Understanding At-Risk Medicaid Populations
- General Preparedness for High-Risk Members
- Condition-Specific Considerations
- Sheltering in Place vs. Evacuation
- Special Considerations for Populations with Disabilities
- Behavioral Health and Substance Use Disorder Preparedness
- Building Resiliency and Promoting Equity
The first webinar will take place on June 12, 2025, followed by July 15 and August 19. Register for this series by clicking on the button below. We look forward to connecting with you!
