Practice Support Update Blog

Paper CLIA Fee Coupons & Certificates Ending March 1, 2026

Feb 3, 2026 1:45:00 PM / by Practice Support Team posted in CMS, Laboratory Testing

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As part of our ongoing commitment to help practices stay ahead of regulatory changes, we want to make sure you’re aware of an important update from the Centers for Medicare & Medicaid Services (CMS) that may affect your laboratory operations—especially if your practice performs any in‑house testing.

What’s Changing?

CMS is modernizing the Clinical Laboratory Improvement Amendments (CLIA) program by transitioning entirely to electronic fee coupons and electronic CLIA certificates.

Starting March 1, 2026:

  • CMS will no longer mail paper CLIA fee coupons or CLIA certificates.
  • All CLIA certification and survey fees must be paid online.
    (Checks will no longer be accepted.)
  • Only practices and labs enrolled in CMS email notifications will receive fee coupons and certificates going forward.

This means it’s essential for laboratories and any provider conducting lab testing to be signed up for CMS electronic notifications before the March 1 deadline.

Why This Matters

Failure to transition to electronic notifications may result in:

  • Missed CLIA fee invoices
  • Lapsed certificates
  • Delays or disruptions in billing
  • Compliance issues that could affect laboratory testing services

We want your practice to avoid any of these preventable interruptions.

Action Steps for Practices

To continue receiving CLIA-related documents electronically, take one of the following steps as soon as possible:

  1. Email your State Agency
    Use the contact information provided in the CMS State Agency PDF to update or confirm your email address on file.

  2. Accredited Laboratories
    If your laboratory is accredited through an Accreditation Organization, contact your accreditor directly to update your email information.

Either option will ensure CMS has the correct email address for your lab or practice.

 

Steps to Look Up CLIA Status

  1. Access the Tool: Navigate to the QCOR Home Page and select "CLIA Laboratory Lookup" from the left-hand menu bar (typically the second option from the top).
  2. Enter Search Criteria: You can search for a laboratory using the following details:
    • CLIA Number: Enter the 10-digit alphanumeric identification number.
    • Facility Name: Use the full or partial name of the laboratory.
    • Location: Narrow results by City, State, or Zip Code.
  3. View Results: Click on the laboratory name in the search results to open a pop-up window containing demographics and status.
  4. Download Certificate: If a certificate was generated after September 27, 2023, a link to download the official PDF will be visible in the laboratory's information box. 

CMS Demographic Lookup: You can also check basic "active" lab information (expiration date, certificate type) on the CMS Laboratory Demographic Information page.

FDA CLIA Database: For information regarding specific test categorizations and waived analytes, use the FDA CLIA Database

How Practice Coaches Can Support You

We’re here to help your team prepare for the transition. Practice Support Coaches can:

  • Confirm whether your practice has already received electronic notifications
  • Help you identify your state agency contact
  • Walk through the steps to update your information
  • Answer questions about the process and how it may impact billing and operations

If your practice performs any point‑of‑care testing or maintains a CLIA certificate of waiver, this change applies to you—so please take a moment to complete this update.

Bottom Line

March 1, 2026 is the final cutoff for paper CLIA documents. Switching to electronic notifications now will help ensure seamless renewals, uninterrupted testing operations, and continued compliance with CMS requirements.

If you need assistance, don’t hesitate to reach out to your Practice Support Coach—we’re here to help you navigate the transition smoothly.

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Advancing Chronic Care with Effective, Scalable Solutions (ACCESS) Model

Jan 5, 2026 7:00:00 AM / by Chris Jones, DrPH posted in CMS, chronic conditions

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ACCESS Model: What You Need to Know

Last week, CMS launched important information about the Advancing Chronic Care with Effective, Scalable Solutions (ACCESS) Model, and we want to make sure your practice is ready to take advantage of this opportunity.

Key Highlights

  • Launch Date: July 1, 2026
  • Duration: 10-year voluntary program within Original Medicare
  • Goal: Improve care for conditions that affect millions of beneficiaries through innovative, scalable solutions.

Four Clinical Tracks

The ACCESS Model focuses on:

  1. Early Cardio-Kidney-Metabolic (CKM) Conditions
    Hypertension, high cholesterol, obesity, and prediabetes.
  2. Established CKM Disease
    Diabetes, chronic kidney disease, and heart disease.
  3. Musculoskeletal Chronic Pain
  4. Behavioral Health
    Depression and anxiety.

Flexibility for Your Practice

Here’s the good news: You can participate in just one component. For example, if your team is ready to start with reporting depression and anxiety measures, that’s an option. This flexibility makes it easier for practices to engage without overhauling all workflows at once.

Why This Matters

  • Better Outcomes: Supports proactive, coordinated care for chronic conditions.
  • Practice Growth: Positions your team as a leader in value-based care.
  • Patient Engagement: Helps address behavioral health needs alongside physical health.

Next Steps

  • Learn More: Review CMS details here 
  • Assess Readiness: Identify which track aligns best with your patient population.
  • Plan Ahead: Start conversations with your team about workflows for reporting measures.

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Now Available: 2026 MIPS Payment Adjustment Information

Oct 15, 2025 4:39:19 PM / by Practice Support Team posted in quality payment program, practice management, CMS

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From the CMS QPP Updates Newsletter:

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The Government Shutdown, Telehealth and Medicare

Oct 8, 2025 12:29:59 PM / by Practice Support Team posted in telehealth, medicare, CMS

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From MLN Connects Newsletter, Special Edition: October 1, 2025:

What’s Changing with Medicare Telehealth?

  1. Fewer Services Will Be Covered
    Many telehealth services that were allowed during the COVID-19 emergency will no longer be covered unless Congress acts. This mostly affects non-mental health services.

  2. As prior to COVID -19 Flexibilities, Where the Patient Is Matters
    Patients must be in rural areas or certain medical facilities to get Medicare-covered telehealth (except for mental health care).
    Services from home will not be covered for most types of care.

  3. Mental Health Services Are Still Covered
    Telehealth for mental and behavioral health can still be done from home.
    However, patients must have an in-person visit at least once every year to keep using telehealth for these services. 

  4. Advance Notice May Be Needed
    If a provider offers a telehealth service that Medicare won’t pay for, they may need to give the patient an Advance Beneficiary Notice to explain the cost.

  5. Some Providers Can Still Use Telehealth Freely
    Providers in Medicare Shared Savings Program ACOs can continue offering telehealth without location limits, even after October 1.

     

    Source: https://www.cms.gov/medicare/payment/fee-for-service-providers 

This edition of the newsletter was sent to subscribers on October 1.  You are encouraged to subscribe to updates from CMS. Archived editions of the newsletter are available here.

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2024 MIPS Final Scores and Targeted Review Available Mid-September

Aug 27, 2025 4:42:00 PM / by Practice Support Team posted in MIPS, quality payment program, CMS

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From CMS Quality Payment Program Newsletter:

 

As previously announced (QPP listserv sent 7/25/2025), there was a delay with receiving some of the final Medicare claims data needed to calculate cost measures, which is delaying the release of MIPS final scores for the 2024 performance year and the Targeted Review period.

  • We’re currently targeting mid-September for releasing 2024 MIPS final scores and opening the Targeted Review period.

MIPS payment adjustments for the 2026 MIPS payment year will be released approximately one month after the release of final scores. The Targeted Review period will close 30 days after the release of MIPS payment adjustments. From now until mid-September, you’ll continue to be able to access measure and activity-level scores for the data you reported during the submission period. However, performance period benchmarks are part of final scoring and won’t be available until final scores are released. In the meantime, we encourage you to confirm your MIPS eligibility and review the following scoring resources so that you’re prepared to understand your scores when they’re released. To confirm your eligibility for a MIPS payment adjustment, enter your National Provider Identifier (NPI) on the QPP Participation Status Look Up tool (check “PY 2024”) or sign into the QPP website and navigate to the Eligibility & Reporting page on the left hand navigation. Review pages 12 – 16 of the 2024 MIPS Eligibility and Participation Guide (PDF) for more information about what you see.

Review these scoring resources:

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QPP Newsletter Updates

Jul 16, 2025 9:30:00 AM / by Practice Support Team posted in quality payment program, practice management, CMS, Medicare advantage

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Today we bring you updates from the latest CMS QPP Newsletter for Small Practices:


CMS Proposes Policy Changes for Quality Payment Program

The Centers for Medicare & Medicaid Services (CMS) has issued its Calendar Year (CY) 2026 Medicare Physician Fee Schedule (PFS) Proposed Rule, which includes proposed policies for the Quality Payment Program (QPP).

The Notice of Proposed Rulemaking (NPRM) includes proposals for the Merit-based Incentive Payment System (MIPS) and Advanced Alternative Payment Models (APMs), as well as several Requests for Information (RFIs).

Specifically, we’re proposing policies that:

  • Continue the transformation of MIPS through MIPS Value Pathways (MVPs).
  • Are responsive to feedback and concerns raised by interested parties.
  • Maintain stability within the MIPS program through the established performance threshold.

2026 Policy Proposal Highlights

Key QPP policies that we are proposing in the CY 2026 PFS Proposed Rule include:

  • Introducing 6 new MVPs for the 2026 performance year that are related to diagnostic radiology, interventional radiology, neuropsychology, pathology, podiatry, and vascular surgery.
  • Introducing a 2-year informational-only feedback period for new cost measures, allowing clinicians to receive feedback on their score(s) and find opportunities to improve performance before a new cost measure affects their MIPS final score.
  • Maintaining the current performance threshold policies, leaving the performance threshold set at 75 points through the 2028 performance year.
  • Introducing Qualifying APM Participant (QP) determinations at the individual level, in addition to existing determinations at the APM entity level.

Overview of RFIs

We are also seeking feedback on RFIs about the following topics:

  • Establishing Core Elements for MVPs, to require reporting on key quality measures within each MVP.
  • Establishing a process to assign clinicians to an MVP, to facilitate the most relevant reporting for their scope of care.
  • Transitioning to FHIR-based electronic clinical quality measure (eCQM) reporting in quality reporting programs.
  • Understanding the current environment, including challenges, with collecting and exchanging high-quality healthcare data.
  • Changing requirements for the Query of Prescription Drug Monitoring Program (PDMP) Measure and Performance-Based Measures in the Public Health and Clinical Data Exchange Objective.
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2025: CMS Suspends Eight Improvement Activities for MIPS

May 20, 2025 7:45:00 AM / by Practice Support Team posted in MIPS, quality payment program, CMS

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top view of Medicine doctor hand working with modern computer and smart phone on wooden desk as medical concept-May-19-2025-01-01-40-2119-PM

The Center for Medicare and Medicaid Services (CMS) has announced it is suspending eight improvement activities for the 2025 performance year.

 

The suspension is in accordance with the Merit-based Incentive Payment System (MIPS) Improvement Activities Suspension Policy finalized in the CY2021 Physician Fee Schedule final rule.  CMS intends to propose removing these improvement activities in future rulemaking.

MIPS Improvement Activities Suspended for PY 2025

Activity ID Activity Name
IA_AHE_5

MIPS Eligible Clinician Leadership in Clinical Trials or CPBR

IA_AHE_8 Create and Implement an Anti-Racism Plan
IA_AHE_9 Implement Food Insecurity and Nutrition Risk Identification and Treatment Protocols
IA_AHE_11 Create and Implement a Plan to Improve Care for Lesbian, Gay, Bisexual, Transgender, and Queer Patients
IA_AHE_12 Practice Improvements that Engage Community Resources to Address Drivers of Health
IA_PM_6 Use of Toolsets or Other Resources to Close Health and Health Care Inequities Across Communities (Use of toolset or other resources to close healthcare disparities across communities)
IA_ERP_3 COVID-19 Clinical Data Reporting with or without Clinical Trial
IA_PM_26 Vaccine Achievement for Practice Staff: COVID-19, Influenza, and Hepatitis B

CMS says that clinicians should select other improvement activities to complete.  However, if any of the suspended improvement activities have already been completed or were in the process of being completed, clinicians will still be able to attest to completing them and receive credit.  Please review the 2025 Improvement Activities Inventory for available improvement activities.

Visit the QPP website for more information.

Source: Improvement Activities Suspension Announcement, Small Practices Newsletter, 2025

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Now Available: 2023 MIPS Performance Feedback, 2023 MIPS Final Score, and 2025 MIPS Payment Adjustment Information

Aug 14, 2024 7:03:00 AM / by Practice Support Team posted in MIPS, quality payment program, practice management, CMS

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The Centers for Medicare & Medicare Services (CMS) has released Merit-based Incentive Payment System (MIPS) performance feedback and final scores for the 2023 performance year and associated MIPS payment adjustment information for the 2025 payment year.

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Medical Records Request Scam: Watch out for Phishing

Jun 26, 2024 2:15:00 PM / by Practice Support Team posted in medicare, practice management, CMS, phishing, fraud

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CMS identified phishing scams for medical records. This may include scammers faxing you fraudulent medical records requests to get you to send patient records in response; see example (PDF).

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New CLIA Waived Tests and Codes

Jan 9, 2024 2:30:00 PM / by Practice Support Team posted in Primary Care, CMS, Laboratory Testing

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Do you perform Clinical Laboratory Improvement Amendment (CLIA) waived tests in the lab at your  practice?

Make sure your certificate is up to date, and your coding and billing practices are too!

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