Practice Support Update Blog

Uninsured patients? No problem! There are funds for testing and treatment of COVID-19 patients without insurance.​

Dec 8, 2020 1:33:08 PM / by Practice Support Team

NC Medicaid COVID-19 Related Services for Uninsured Individuals 

Did you know you can be paid for COVID-19 related costs for individuals without insurance?  There are resources for providers to be reimbursed for uninsured patients who have received testing or treatment for COVID-19 related services. To find more detailed information about the available programs click here. 

COVID-19-900x511-1North Carolina Department of Health and Human Services launched an online portal in NCTracks for primary care providers to request reimbursement for COVID-19 related costs for individuals without insurance. For more information about how to submit claims in NCTracks please review the ORH COVID-19 Claims Submission Job Aid

Primary care providers can receive $150 for each in-person or telehealth visit of eligible COVID-19-related care for uninsured individuals living in North Carolina. To be eligible for reimbursement, providers must operate in North Carolina and be registered in NCTracks  

NCDHHS is reimbursing providers on a first-come, first-served basis for up to $7.8 million in total support. Funds are available through Dec. 30, 2020, or until they’ve been spent. Claims will be reimbursed retroactively to Sept. 1, 2020.  

More details on the reimbursement program and on enrolling in NCTracks, are available on the NC Medicaid COVID-19 Related Services for Uninsured Individuals webpage


HRSA COVID-19 Uninsured Program 

With funding provided as part of the FFCRA, PPPHCEA, and CARES Act, the U.S. Department of Health and Human Services (HHS), will reimburse health care providers for testing uninsured individuals for COVID-19 and treating uninsured individuals with a COVID-19 diagnosis.  Payment is provided generally at Medicare rates and is subject to the availability of funds. Find out more about the program here. 

Providers can request claims reimbursement through the program.  More information about how to submit your claims electronically can be found here. 


Other COVID-19 Resources for Providers 

There are other programs available to support providers who are responding to the COVID-19 pandemic.  

Other important updates, as well as, a fact sheet and chart listing other resources are available on the DHHS COVID-19 Response - Providers, Hospitals and Labs webpage.  


For questions or further assistance, please contact your NW AHEC Practice Support team


Tags: COVID-19, Billing, Uninsured

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