Practice Support Update Blog

​Medicaid Managed Care: Flexibilities Extended for Out of Network Providers  ​

Aug 26, 2021 8:00:00 AM / by Practice Support Team

In an effort to ensure optimal access to care for Medicaid beneficiaries, to support providers during the recent COVID-19 surge, and to alleviate potential provider payment concerns, DHHS and the prepaid health plans (PHPs) have agreed to extend the policy for out of network flexibilities to providers who have not yet contacted with a PHP through Nov. 30, 2021. These flexibilities were originally expected to sunset on Aug. 30, 2021.   

top view of Medicine doctor hand working with modern computer and smart phone on wooden desk as medical concept-1Under this policy, the PHPs have agreed to:   

  • permit uncontracted, out of network providers enrolled in NC Medicaid to follow in network provider prior authorization rules and may continue to get a prior authorization retroactively (This exception does not apply to concurrent reviews for inpatient hospitalizations which should still occur during this time period);  
  • reimburse out of network providers at the in-network rate of 100% of the Medicaid fee schedule; 
  • delay implementation of the 90% rate reduction following good faith contracting provision;  
  • allow beneficiaries to change their Primary Care Provider for any reason; and  
  • extend flexibility for Non-Emergency Medical and Non-Emergency Ambulance Transportation providers through November 2021.  


For more information, please see Medicaid bulletin Extension of Out of Network Provisions 


Tags: Medicaid Managed Care, Billing

  • There are no suggestions because the search field is empty.

Practice Support Services

Health care practices in North Carolina face many challenges. Our team of quality improvement coaches (QICs) have skills and expertise to support you in your transformation efforts.

To learn more about Practice Support Click Here

Apply for practice support services - fill out an application here

Subscribe to Blog Updates

Additional Resources:
Tip Sheets
Lib Guides
Interactive Resource Guides
Digital Library
New call-to-action
Join email list

Connect With Us:

Posts by Topic

See all

In Case You Missed It... Check Out These Recent Posts