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Interested in learning more about Practice Management?

Jan 8, 2025 4:09:51 PM / by Practice Support Team posted in practice management

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Southern Regional AHEC hosts the NC AHEC Practice Management Academy.

 

There are courses available to you on a variety of topics!

Topics for 2025 include:

Leadership, Operations Management and Quality Improvement.

Learn more and register:

 

Practice Management Academy

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Funding Opportunity for Rural Practices: Supporting Substance Use Disorder Services

Jan 7, 2025 7:00:00 AM / by Practice Support Team posted in Substance Use, hrsa, funding

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The Rural Communities Opioid Response Program (RCORP)---Overdose Response is a one-year program supporting improved health care in rural areas by addressing their immediate and short-term needs related to the provision of substance use disorder services.  RCORP--Overdose Response aims to reduce and prevent the risk of overdoses in rural areas.  HRSA (Health Resources and Services Administration) will make approximately 20 rewards of up to $300,000 each.

 

The RCORP--Overdose Response Program will support specific, short-term substance use disorder prevention, treatment, and recovery activities, as well as work related to capacity building, supportive services, and special populations.  Allowable activities are defined in the notice of funding opportunity.

Eligible organizations include all domestic public or private, non-profit, or for-profit entities.

Source: HRSA.gov Federal Office of Rural Health Policy

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Substance Use Disorder: Can patients access treatment at your practice?

Jan 6, 2025 8:00:00 AM / by Practice Support Team posted in Substance Use, alcohol use, opioid use disorder, SAMHSA

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Everyone deserves a path to recovery from substance use disorders, and treatment can be the first step. You can make a difference in the lives of your patients. 

This could be the year you make a new difference in the lives of your patients! Whether your patient is taking a Dry January break from alcohol or working through recovery from substance use disorder long-term, every step forward counts!

Find resources to help better treat and support them: samhsa.gov/medications-substance-use-disorders/provider-support 

 

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Telehealth Infrastructure Grants: Apply by January 31, 2025

Jan 3, 2025 8:25:46 AM / by Practice Support Team posted in Grant, telehealth, rural health centers, Office of Rural Health, rural health

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The NC Office of Rural Health has released Wave 2 of the Telehealth Infrastructure Grants funding opportunity! Applicants have until January 31, 2025 to apply.

 

Grants resulting from this Request for Applications (RFA) will enhance the accessibility and effectiveness of telehealth services throughout the state.  This RFA aims to support the development and improvement of the technological infrastructure required for delivering remote healthcare services, such as broadband connectivity, video conferencing systems, electronic medical records, and secure communication tools with a priority on independent primary care practices and Ob-GYN practices.

 

Telehealth Infrastructure Grant

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Reminder: Aetna North Carolina State Employees Health Plan launches Jan 1, 2025

Dec 19, 2024 7:45:00 AM / by Practice Support Team posted in practice management, insurance, state health plan

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If your organization participates in the Aetna State Plan, we advise you to confirm your participation ahead of the January 1, 2025 launch date!

Effective January 1, 2025, Aetna will replace Blue Cross Blue Shield NC for the NC State Health Plan coverage.

Which plans are included?

  • Enhanced PPO Plan (80/20)
  • Basic PPO Plan (70/30)
  • High Deductible Health Plan (HDHP)

This change does NOT impact members enrolled in the Humana Medicare Advantage plans.

The current pharmacy benefit manager (CVS Caremark®) will not change.

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Tricare EFT Changes coming in 2025

Dec 18, 2024 1:15:00 PM / by Practice Support Team posted in practice management, claims, tricare

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Humana Military's claim processor will switch from Wisconsin Physicians Service (WPS) to PGBA LLC, effective January 1, 2025.

Key Changes:

EDI Claims:

  • The 2025 TRICARE East Payer ID is 99727

Claims and Document Submissions:

  • Starting January 1, 2025, use XPressClaims via provider self-service

Clearinghouse Requirements:

  • New submitters must file a Trading Partner Agreement and Enrollment Form to obtain a          mailbox/submitter ID
  • Confirm Payer ID 99727 is enabled if your clearinghouse already files claims to PGBA
  • If your clearinghouse does not submit to PGBA, files can be uploaded directly if they meet ANSI     X12 standards.
  • Batch claims processing is available through the EDI Gateway mailbox system.
  • Complete a PGBA EDI Provider Agreement to submit claims electronically

Claims with 2024 Dates of Service (DOS)

  • WPS will process claims with 2024 DOS until April 30, 2025
  • After April 30, 2025, submit 2024 claims via XPressClaims or the clearinghouse.
  • Ensure all documentation and disputes are submitted promptly before April 30, 2025.

ERA/EFT Enrollment:

  • Re-enroll in ERA/EFT by January 1, 2025 even if currently enrolled. (click 'I am staying in East Region'). 
  • Note: T17 EFT/ERA applications will no longer be accepted after this date.

Source: Tricare EFT Changes Coming in 2025

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NWAHEC Quality Improvement Year-End Newsletter 2024

Dec 17, 2024 1:40:27 PM / by Practice Support Team posted in Quality Improvement, practice support

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A Year of Innovation and Progress
As 2024 comes to a close, we at Northwest Area Health Education Center (AHEC) reflect on an extraordinary year of adaptation and advancement. From addressing workforce challenges to promoting value-based care, the contributions from our partners in the Practice Support Community have driven remarkable progress. Together, we’ve expanded telehealth capabilities, targeted health disparities, integrated mental health services in primary care, and explored the potential of artificial intelligence in patient care. The commitment from the Health Care Professionals in the Practices we Support has been pivotal in improving healthcare delivery across our community.

Team.Graylyn.Holiday 2024

Key Achievements
This year, our Practice Support team engaged with healthcare practices in 29 counties, completing 2,481 coaching encounters across 27 topics. From guiding Medicaid Expansion to addressing disaster recovery and optimizing electronic health records (EHR), our coaches worked tirelessly to meet your diverse needs. Highlights include support for advanced medical home (AMH) tiers, billing and coding assistance, and quality improvement projects for diabetes management and pediatric immunizations. The team assisted on key behavioral health initiatives including 99 Tailored Care Management coaching encounters and 115 encounters regarding Collaborative Care Model implementation which integrates behavioral health into primary care.

Figure 1: Encounter Topics 2024

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Figure 2 Encounters Per County 2024

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Expanding Resources and Outreach
Northwest AHEC has broadened its reach through various digital initiatives. Our Practice Support Blog featured 95 posts with over 5,500 views, while our online courses—covering topics such as diabetes care and behavioral health integration—garnered strong participation. Additionally, our 13 curated Library Resource Guides offered accessible, actionable knowledge for healthcare professionals across disciplines.

Looking Ahead to 2025
In 2025, Northwest AHEC will continue focusing on innovative strategies such as leveraging AI for improved clinical decisions, enhancing cybersecurity to protect patient data, and prioritizing sustainable healthcare practices. Our vision remains rooted in equipping practices to navigate the evolving healthcare landscape while maintaining a steadfast commitment to quality and equity in care.

Partnering for a Healthier Future
Your dedication and collaboration fuel our shared success. Our quality improvement services remain available at no cost to eligible practices, ensuring access to tailored support for clinical and operational advancements. Together, let’s continue to enhance healthcare delivery and improve the health of our communities. To connect with a practice support coach, submit an application here or email practicesupport@ncahec.net for more information.

Thank you for being an essential part of the Northwest AHEC community. Let’s make 2025 another year of impactful progress!

 

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From NCTracks: Federal Provider Enrollment Application Fee Increase for Year 2025

Dec 12, 2024 8:00:00 AM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, nctracks

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Today we bring you News and Updates from NCTracks:

 

Federal Provider Enrollment Application Fee Increase for Year 2025

A Message from NCTracks on Behalf of NC Medicaid

 

The federal fee for Medicaid enrollment has increased to $730 for calendar year 2025.

 

The Centers for Medicare & Medicaid Services (CMS) Federal Register 89 FR 95215 (see Medicare, Medicaid, and Children's Health Insurance Programs; Provider Enrollment Application Fee Amount for Calendar Year 2025) finalized provisions related to the imposition of application fees as part of the Medicaid provider enrollment process for institutional providers and suppliers. The fee will vary from year to year pursuant to the consumer price index for all urban consumers (CPI-U). 

The federal fee for Medicaid enrollment will increase from $709 to $730 for calendar year 2025, and effective Jan 1, 2025, will be required as noted on the Provider Permission Matrix for:

 

  • Initial enrollment;
  • Re-enrollment;
  • Adding a new owner or a new site location; and
  • Re-verification.

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From CMS: Quality Payment Program Small Practices Newsletter December 2024

Dec 11, 2024 4:13:22 PM / by Practice Support Team posted in MIPS, QPP, practice support

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Quality Payment Program Small Practices Newsletter: December 2024

qppThe Quality Payment Program (QPP) Small Practices Newsletter is a monthly resource that provides small practices (15 or fewer clinicians) with program updates, upcoming QPP milestones, and resources to support their continued participation and success in QPP. We send this newsletter on the second Tuesday of each month.

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NC HealthConnex: New Look for Easier Navigation

Dec 9, 2024 7:45:00 AM / by Practice Support Team posted in NC Healthconnex, practice management

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LUNCH n' LEARN

NC HealthConnex: New Look for Easier Navigation

South Piedmont AHEC's Maria Goergen will host an informative Lunch n' Learn session on December 17th from noon - 1 p.m.  See the latest updates and improvements to NC HealthConnex (NCHIE) that will make navigation simpler and more efficient for your practice.

We hope you take advantage of this learning opportunity. 

Click below to register (there is no fee for this event).

We look forward to connecting with you!

Register for Lunch n' Learn

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Health care practices in North Carolina face many challenges. Our team of quality improvement coaches (QICs) have skills and expertise to support you in your transformation efforts.

To learn more about Practice Support Click Here

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