Practice Support Update Blog

NC Medicaid Tailored Plans go live July 1, 2024: What you need to know

Feb 20, 2024 8:30:00 AM / by Practice Support Team posted in Medicaid Managed Care, Primary Care, practice management, Tailored Plans



North Carolina Medicaid Division of Health Benefits (DHB) has announced that Tailored Plans (the health plans for qualifying members with mental health needs, substance use disorders, intellectual/developmental disabilities or traumatic brain injuries) will start on July 1, 2024.

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Improve Your Day With These Easy Desk Stretches!

Jan 31, 2024 8:00:00 AM / by Leslie D McDowell, DNP, ANP-BC, RN posted in Primary Care, exercise, practice management



Businesswoman leading sedentary lifestyle causing back pain

You've been sitting there longer than you meant to, right?

You have

  • Three reports that need to get done
  • Five more to do's on your list
  • 17 emails to respond to (and 33 more land in your inbox while you're on number 3)

    • The phone rings
    • Your supervisor is standing at your door looking frustrated

      Sound familiar? Just another (insert day of week here)!

No doubt you are feeling the tension building in your neck, shoulders, and arms....

Try these 3 Easy Desk Stretches!

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G2211: Have You Heard?

Jan 15, 2024 9:59:00 AM / by Practice Support Team posted in Billing, Primary Care, medicare, practice management


3d stainless human social network and leadership as concept

Did you know?

The typical primary care physician caring for Medicare patients must coordinate care with 229 other physicians working in 117 practices?


The 2024 Final Rule from CMS (Center for Medicare and Medicaid Services) established a new code to ensure Primary Care Providers receive additional payment for the high-value visits they provide.

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Time to Submit 2023 MIPS Data!

Dec 28, 2023 9:00:00 AM / by Practice Support Team posted in MIPS, medicare, practice management, CMS


3D guy leaning on a calendar - isolated over a white background

The Centers for Medicare & Medicaid Services (CMS) opened data submission for Merit-based Incentive Payment System (MIPS) eligible clinicians who participated in the 2023 performance year of the Quality Payment Program (QPP) on January 2, 2024. Data can be submitted and updated until 8:00 p.m. ET on April 1, 2024.


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"Check it Twice!"

Dec 19, 2023 9:00:00 AM / by Practice Support Team posted in practice management


Winter at a glance Painterly illustration of bare tree reflected by icy surface of stream with frozen bubbles, in black and white





2023 is coming to a close. 

There is a lot to do!


We have made a LIST....!

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Medicaid Expansion: Still Have Questions?

Dec 13, 2023 3:25:00 PM / by Practice Support Team posted in Medicaid, Medicaid Managed Care, practice management


MedicaidBy now, you have heard the news! 

Do you still have questions?

Do your team members feel confident when they field questions from patients or prospective patients?


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Safety Stuff that Matters! A Compliance Webinar Series

Dec 13, 2023 8:30:00 AM / by Practice Support Team posted in practice management, compliance


Our partners at South Piedmont AHEC are offering a monthly webinar series on a variety of safety and compliance topics in 2024.



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Application Deadline Extended for CMS Making Care Primary Model

Nov 29, 2023 4:00:00 PM / by Practice Support Team posted in Primary Care, rural health, practice management, CMS


In a previous Practice Support blog post, we highlighted basic information and eligibility criteria for the Making Care Primary Model.  In response to stakeholder feedback, CMS extended the application deadline by two weeks; the new deadline is Thursday, December 14 at 11:59 p.m. EST

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You're invited! Learn about Aetna's involvement with the State Health Plan and the Clear Pricing Project

Nov 1, 2023 5:30:00 PM / by Practice Support Team posted in practice management, insurance, state health plan



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MIPS Value Pathways (MVPs) Registration Window Open

Oct 25, 2023 11:30:00 AM / by Practice Support Team posted in MIPS, medicare, quality payment program, practice management


The Merit-based Incentive Payment System (MIPS) Value Pathways (MVPs) registration window is open for the 2023 performance year.  Individuals, groups, subgroups, and Alternative Payment Model (APM) Entities that wish to report an MCP can register until November 30, 2023 at 8 p.m. ET.  

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