Practice Support Services

Medicaid Managed Care: New Communication Tools

Written by Practice Support Team | Dec 14, 2021 1:00:00 PM

North Carolina AHEC now offers you additional communication tools regarding Medicaid Managed Care challenges. If you are in need of an effective way to communicate complicated issues to the Prepaid Health Plans (PHPs), your Clinically Integrated Network (CIN), or even to the Provider Ombudsman, we can help.  

On this page under Additional Resources , click on the 'Tip Sheets' tab to access fillable pdf forms based on each particular need:

  • Practice Issue Report Form
  • Provider to PHP-Tips for Reporting
  • Provider Ombudsman Issue Form

Using this standard format and process will improve the communication process. As always, if you are in need of additional support, please contact the Practice Support team at Northwest AHEC.