Practice Support Services

Join Us for the NC AHEC Practice Management Academy!

Written by Practice Support Team | Dec 3, 2025 2:29:59 PM

Are you a new or aspiring practice manager, or a provider interested in learning more about practice management? The NC AHEC Practice Management Academy is your gateway to professional growth, networking, and leadership development.

Practice Manager Boot Camp: Leadership Module

Spaces are still available for the Leadership module, starting January 2026!

  • Dates: Thursday, January 8, 2026 – Monday, March 9, 2026
  • Time: 3:00 PM – 4:00 PM
  • Format: Virtual Classes (9 Contact Hours)
  • Registration: https://www.southernregionalahec.org/courses-and-events/75763
  • Registration closes: January 7, 2026
  • Fee: Register by 12/8: $180 | After 12/8: $225

Who Should Attend?

  • New and aspiring practice managers
  • Providers interested in practice management
  • Anyone seeking to enhance leadership and management skills

What You’ll Learn

Week-by-week topics include:

  • Braveheart Leadership: Characteristics of inspirational leaders, personal strengths and growth opportunities
  • Becoming an Authentic Leader: Impact of gender and implicit bias, authentic leadership styles
  • Understanding & Building Your Team: Emotional intelligence (EQ) vs. intelligence quotient (IQ), team dynamics
  • Vampires in the Workplace: Identifying and managing toxic staff
  • Effective Communication: Professionalism, conflict cycles, and resolution
  • Managing Conflict: Power dynamics, critical conversations, crisis communication
  • Retaining Effective Employees: Creating a constructive work environment
  • Mentoring Physician Leadership: Strategies for orienting provider-leaders, collaboration
  • How to Run a Meeting: Structured agendas, facilitation, best practices, and formal meeting structures

Speakers

  • GeGe Beall (MS, FACHE, SPHR, SHRM-SCP): Expert in industrial/organizational psychology and HR/organizational development
  • Matt Johnson (BA, MA, MBA): Experienced practice administrator, NC Medical Group Management Association board member
  • Jane Moran (BA, MLS): Project Specialist, NCAHEC Practice Management Academy, customer service and education expert
  • Melissa Overton (BSN, RN, CEO): Award-winning educator, mentor, and CEO of MedicalTraining.me

Why Join the Practice Management Academy Community?

  • Free Membership: Access free courses, news, and networking opportunities
  • Professional Development: Learn and register for upcoming courses
  • Networking: Connect with other practice managers and providers


Questions?

Contact Jane Moran, Project Specialist, NCAHEC Practice Management Academy
📧 jane.moran@sr-ahec.org
📞 (910) 678-0113

Spaces are limited, so register soon to secure your spot.