Practice Support Services

Close the Gap with N.C. Health Information Exchange Authority Trainings

Written by Practice Support Team | Nov 5, 2025 9:12:49 PM

As North Carolina moves into data-driven, value-based health care, the N.C. Health Information Exchange Authority is working to modernize the state-designated health information exchange, NC HealthConnex. This valuable tool can help your practice close important care gaps through information  exchange between health care provider and patient. The N.C. Health Information Exchange Authority is offering valuable training on the features of NC HealthConnex.

  • Module 1: NC HealthConnex Overview — Watch this module.

    To access the rest of the training modules
    , please fill out the training request form.
  • Module 2: Unpacking the NC HealthConnex Welcome Packet (12 minutes)
  • Module 3: Participant Account Administrator Roles & Responsibilities (10 minutes)
  • Module 4: Clinical Portal Overview (20 minutes)
  • Module 5: Direct Secure Messaging
  • Module 6: Patient Education (26 minutes)
  • Module 7: NC*Notify (13 minutes)

     



    Other Training Events & Opportunities

  • NC HIEA events
  • Teletown Halls & Webinars
  • User Guides