---
title: Northwest AHEC CPD Program Information and Policies
description: Northwest AHEC comprehensive program information, registration details, and policies on credits, payments, refunds, privacy, and more for continuing education activities.
image: https://go.northwestahec.wakehealth.edu/hubfs/CircleNWAHECwithnowhite.png
---

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- [Practice Support Updates](https://go.northwestahec.wakehealth.edu/practicesupport)

# Northwest AHEC CPD Program Information and Policies

**Credit**

Credit will be awarded based on participant selection at time of registration. Before selecting credits, participants are encouraged to review our [Credit Glossary](https://northwestahec.wakehealth.edu/brochures/66692/public/NW2025CREDITGLOSSARY.pdf) for general information. Please note that not all credit types are available for every program.

**Registration**

Registration fees cover instructional, administrative, and technical costs associated with the program. Fees are not determined by the number of credit hours or the program agenda and will not be adjusted due to changes such as speaker cancellations or other unforeseen circumstances. Every effort will be made to ensure the success and quality of the educational activity.

Register and pay online at [northwestahec.org](https://northwestahec.wakehealth.edu/) using a credit card (Visa, MasterCard, Discover, American Express).

A personal or corporate check is accepted by mail. Include a completed [registration form](https://northwestahec.wakehealth.edu/brochures/68623/public/FillableRegistrationPageOnly_Rev2025_2.pdf) with your payment. Or fax a completed registration form to 336-713-7701.

If you have not received confirmation of your registration at least 24 hours prior to the program date, please contact us to verify your registration status. You may call 336-713-7700 or email  [northwestahec@advocatehealth.org](mailto:northwestahec@advocatehealth.org) for assistance.

**Payment Policy**

Payment is required on or before entrance into any Northwest AHEC activity. If a corporate payment has not been received before the activity start date, you will be required to provide a personal credit card or check. If and when the corporate payment has been received, Northwest AHEC will issue a full refund based on your original form of payment. To avoid personal payment, you should check with the financial staff at your organization to determine the status of payment prior to the event date.

**Refund Policy**

Cancellations received in our office at least two weeks (14 business days) before the activity will receive a 100% refund. Registrants cancelling between two weeks and five full business days prior to the first day of the event will receive a 70% refund, subject to a minimum $25 cancellation fee. The registration fee will not be refunded if a cancellation is received less than five days before the activity. Cancellations must be in writing (email). You may send a substitute in your place. Please email [northwestahec@advocatehealth.org](mailto:northwestahec@advocatehealth.org) to change the status of your registration.

Note that this policy does not apply to events without a registration fee.

  
**Enduring Activities Refund Policy**

Refunds for enduring activities are available only if access to the course has not been initiated. To request a refund, you must notify us in writing (via email) within 14 business days of purchase. If course access has already been started (e.g., logging in, downloading materials, or beginning any part of the activity), a refund will not be issued. Prior to accessing the course, participants may request to transfer their registration to another individual within the same organization. All transfer requests are subject to approval.

  
**Privacy Policy**

[Click here to review our Privacy Policy](https://northwestahec.wakehealth.edu/brochures/68623/public/NCAHECPrivacyNotice.pdf)

By registering for an activity, your name and email address may be shared with the partner(s) of the continuing education activity.

It is NC AHEC policy to not share participant contact information with exhibitors. The exhibitor must receive participant contact information directly from the participant.  The exhibitor is prohibited from soliciting participant contact information from the activity provider, as well as taking photographs of the participant roster.

**AI Note-taking ** 

For confidentiality and security reasons, AI note-taking tools are prohibited. Participants should use traditional note-taking methods when attending meetings or activities. 

  
**Media Consent Statement**

Attendance at an activity grants permission for Northwest AHEC to take photographs, audio, video, and/or other media to be used for promotional and/or educational purposes. If you have concerns or wish to opt out, please notify a Northwest AHEC staff member prior to or during the event.

  
**Children at Activities**

Due to safety concerns, children are not allowed at educational activities.

  
**Handouts**

Instructions on how to access the handouts will be included in your registration confirmation email. Handouts or presentation materials may not be available or provided by all speakers. Availability is at the discretion of each speaker.

  
**For More Information and Assistance**

If you need more information or have questions about registering for an activity, please email [northwestahec@advocatehealth.org](mailto:northwestahec@advocatehealth.org) or call 336-713-7700. 

Northwest AHEC is committed to providing an accessible experience for all individuals. We continually enhance our systems and processes to meet current accessibility standards. If you require auxiliary aids or special services to attend, please notify us at least five working days before the activity.

 

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# Recruit. Train. Retain.

# About Us

The Northwest Area Health Education Center of Wake Forest University School of Medicine provides and supports educational activities and services with a focus on primary care in rural communities and those with less access to resources to recruit, train and retain the workforce needed to create a healthy North Carolina.

[Learn More](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC)

# Links

- [Course Catalog](http://nwahec.org/)
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- [About Northwest AHEC](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec)
- [Continuing Education Services](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec/continuing-professional-development)
- [Contact Support](https://go.northwestahec.wakehealth.edu/support)

# Contact Us

[northwestahec@advocatehealth.org](mailto:northwestahec@advocatehealth.org)

 Medical Center Boulevard  
 Winston-Salem, North Carolina

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