--- title: Tailored Plan Touchpoints, Alerts and Support description: Be sure you have the information you need to care for your patients covered under Tailored Plans. image: https://go.northwestahec.wakehealth.edu/hubfs/gull.sunset.GG.jpg --- [![nwahec.png](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png?width=2025&height=300&name=WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png "nwahec.png")](https://go.northwestahec.wakehealth.edu/) - [Home](https://go.northwestahec.wakehealth.edu) - [What's New at NWAHEC Blog](https://go.northwestahec.wakehealth.edu/blog) - [NWAHEC Staff](https://go.northwestahec.wakehealth.edu/staff) - [Practice Support Updates](https://go.northwestahec.wakehealth.edu/practicesupport) # Practice Support Update Blog ## [Tailored Plan Touchpoints, Alerts and Support](https://go.northwestahec.wakehealth.edu/practicesupport/tailored-plan-touchpoints-alerts-and-support) Jun 4, 2024 7:47:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) - [Tweet](https://twitter.com/share) ![gull.sunset.GG](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/gull.sunset.GG.jpg?width=300&height=192&name=gull.sunset.GG.jpg) Tailored Plans are set to launch on July 1, 2024. As a provider of physical health services, you and your teams need to know how and where to submit claims for payment of services rendered.  VAYA Vaya issues the ["Provider Communication Bulletin",](https://go.northwestahec.wakehealth.edu/hubfs/Vaya.%20PCB-05-30-24-Issue-60.pdf) a weekly publication for all Vaya Health network providers. This bulletin provides timely operational updates, notices and announcements physical health providers (and others) need. The bulletin is distributed every Thursday.  Important upcoming webinars: - **Provider Touchpoint Webinars** Join Vaya's 60-minute Provider Touchpoint webinars for current information, resources, and a Q&A opportunity. Upcoming webinars will include: - Intro to Vaya Provider Touchpoint Webinar for Physical Health Providers – Wednesday, June 5, 2024, 11 a.m.-12 p.m. - Provider Orientation Touchpoint Webinar for Physical Health Providers – Seven opportunities beginning June 12, 2024, 11 a.m.-12 p.m. - Provider Touchpoint Webinar for Physical Health Providers – Biweekly beginning July 26, 2024, 11 a.m.-12 p.m. - Provider Touchpoint Webinar for Behavioral Health Providers – Biweekly, ongoing [Link to Vaya Health Provider Central website](https://providers.vayahealth.com/learning-lab/bulletins/) PARTNERS Partners communicates essential operational information and changes through the Provider Communication Bulletin, and Provider Alerts are published as needed to communicate additional time-sensitive information.  The Bulletin and Alerts are emailed to those subscribed to receive Partners' emails.  [Access Partners' most recent bulletin and subscribe here.](https://providers.partnersbhm.org/provider-communication-bulletin/) TRILLIUM Trillium will host Tailored Plan Provider Informational Sessions through the month of June.  Providers may attend one session or elect to attend all sessions.  The same information will be provided at each session; however, attendees may ask different questions that may be beneficial to other providers.  [Access Trillium's Network Communication Bulletin here](https://go.northwestahec.wakehealth.edu/hubfs/Trillium%20348-Network-Communication-Bulletin.pdf)     Tags: [Billing](https://go.northwestahec.wakehealth.edu/practicesupport/topic/billing), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [practice management](https://go.northwestahec.wakehealth.edu/practicesupport/topic/practice-management), [Tailored Plans](https://go.northwestahec.wakehealth.edu/practicesupport/topic/tailored-plans) ![Practice Support Team](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/CircleNWAHEC-2022-3.png?width=100&height=100&name=CircleNWAHEC-2022-3.png) #### Written by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ### Practice Support Services Health care practices in North Carolina face many challenges. Our team of quality improvement coaches (QICs) have skills and expertise to support you in your transformation efforts. To learn more about [Practice Support Click Here](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC/Practice-Support-Services) Apply for practice support services - **[submit an email inquiry](mailto:practicesupport@ncahec.net)** ### Subscribe to Blog Updates ### Additional Resources: [![Tip Sheets](https://no-cache.hubspot.com/cta/default/7413846/3250b519-7b04-46c8-8a05-c761461c996f.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/3250b519-7b04-46c8-8a05-c761461c996f) [![Lib Guides](https://no-cache.hubspot.com/cta/default/7413846/a0754bf6-f1f0-475d-bbf4-17bea63ef9c1.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/a0754bf6-f1f0-475d-bbf4-17bea63ef9c1) [![Interactive Resource Guides](https://no-cache.hubspot.com/cta/default/7413846/84d3d6ee-36ec-4b91-9ec2-410c87e1fefc.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/84d3d6ee-36ec-4b91-9ec2-410c87e1fefc) [![Digital Library](https://no-cache.hubspot.com/cta/default/7413846/36614b2e-461f-444c-b2a9-08ee8a5f03c1.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/36614b2e-461f-444c-b2a9-08ee8a5f03c1) [![Join email list](https://no-cache.hubspot.com/cta/default/7413846/d2ffefd9-3e10-48ff-95be-d9cd6d269bd2.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/d2ffefd9-3e10-48ff-95be-d9cd6d269bd2) Connect With Us: ### Posts by Topic - 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Check Out These Recent Posts # About Us The Northwest Area Health Education Center of Wake Forest University School of Medicine provides and supports educational activities and services with a focus on primary care in rural communities and those with less access to resources to recruit, train and retain the workforce needed to create a healthy North Carolina. [Learn More](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC) # Links - [Course Catalog](http://nwahec.org/) - [Join Our Email List](https://share.hsforms.com/16F72ZaBBRBqAda7M--9l9w4ewk6) - [About Northwest AHEC](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec) - [Continuing Education Services](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec/continuing-professional-development) - [Contact Support](https://go.northwestahec.wakehealth.edu/support) # Contact Us [ahecmktg@wakehealth.edu](mailto:ahecmktg@wakehealth.edu) Medical Center Boulevard Winston-Salem, North Carolina Copyright 2026 | Designed by [HubSpot](https://www.hubspot.com) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Practice Support Team", "url" : "https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team" }, "dateModified" : "2024-06-04T11:47:00.568Z", "datePublished" : "2024-06-04T11:47:00.000Z", "headline" : "Tailored Plan Touchpoints, Alerts and Support", "mainEntityOfPage" : { "@id" : "https://go.northwestahec.wakehealth.edu/practicesupport/tailored-plan-touchpoints-alerts-and-support", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://go.northwestahec.wakehealth.edu/hubfs/WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png" }, "name" : "Northwest Area Health Education Center (NWAHEC)" } } ```