--- title: Practice Support Services | telehealth (2) description: telehealth | Health care practices in North Carolina face many challenges. Our quality improvement coaches (QICs) are trained to work with you to transform the way in which care is delivered in your practice. (2) --- [![nwahec.png](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png?width=2025&height=300&name=WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png "nwahec.png")](https://go.northwestahec.wakehealth.edu/) - [Home](https://go.northwestahec.wakehealth.edu) - [What's New at NWAHEC Blog](https://go.northwestahec.wakehealth.edu/blog) - [NWAHEC Staff](https://go.northwestahec.wakehealth.edu/staff) - [Practice Support Updates](https://go.northwestahec.wakehealth.edu/practicesupport) # Practice Support Update Blog ## [Public Health Emergency Declaration Extended through January 11, 2023](https://go.northwestahec.wakehealth.edu/practicesupport/public-health-emergency-declaration-extended-through-january-11-2023) Oct 19, 2022, 8:30:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/topic/telehealth), [public health emergency](https://go.northwestahec.wakehealth.edu/practicesupport/topic/public-health-emergency) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/public-health-emergency-declaration-extended-through-january-11-2023#comments-listing) The Secretary of Health and Human Services has declared and extended a public health emergency (PHE) related to the COVID-19 pandemic since January 27, 2020. - The secretary must issue a PHE renewal every 90 days - Many waivers and policy implementation dates are tied to the expiration of the COVID-19 PHE.  - HHS has reiterated its intent to provide states with a 60-day notice prior to the expiration of the PHE [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/public-health-emergency-declaration-extended-through-january-11-2023) ## [Lifeline: A Program to help your low-income patients access services like Telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/lifeline-a-program-to-help-your-low-income-patients-access-services-like-telehealthhold-for-2/24) Feb 24, 2022, 8:00:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/topic/telehealth), [access](https://go.northwestahec.wakehealth.edu/practicesupport/topic/access), [financial assistance](https://go.northwestahec.wakehealth.edu/practicesupport/topic/financial-assistance) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/lifeline-a-program-to-help-your-low-income-patients-access-services-like-telehealthhold-for-2/24#comments-listing) [Lifeline](https://www.lifelinesupport.org/do-i-qualify/) is a federal government program that offers a monthly discount on phone, internet or bundled package bills to qualified low-income people, which can give them the tools to access services like telehealth.  People living on Tribal Lands can receive additional benefit.  [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/lifeline-a-program-to-help-your-low-income-patients-access-services-like-telehealthhold-for-2/24) ## [Physician Fee Schedule includes values for new CPT codes](https://go.northwestahec.wakehealth.edu/practicesupport/physician-fee-schedule-includes-values-for-new-cpt-codes) Jan 26, 2022, 2:00:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/topic/telehealth), [reimbursement](https://go.northwestahec.wakehealth.edu/practicesupport/topic/reimbursement) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/physician-fee-schedule-includes-values-for-new-cpt-codes#comments-listing) ![Gym doctor with a patient checking her ankle](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/Gym%20doctor%20with%20a%20patient%20checking%20her%20ankle.jpeg?width=300&name=Gym%20doctor%20with%20a%20patient%20checking%20her%20ankle.jpeg) [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/physician-fee-schedule-includes-values-for-new-cpt-codes) ## [HOSAR Payment Denials - Medicaid Managed Care](https://go.northwestahec.wakehealth.edu/practicesupport/hosar-payment-denials-medicaid-managed-care) Apr 27, 2021, 4:30:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/topic/telehealth), [nctracks](https://go.northwestahec.wakehealth.edu/practicesupport/topic/nctracks), [hosar](https://go.northwestahec.wakehealth.edu/practicesupport/topic/hosar) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/hosar-payment-denials-medicaid-managed-care#comments-listing) **Providers with Denials for Healthy Opportunities Screening, Assessment and Referrals Claims due to Edit 02088 May Now Resubmit Claims**  [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/hosar-payment-denials-medicaid-managed-care) ## [New TeleHealth Resources Available for Providers and Patients](https://go.northwestahec.wakehealth.edu/practicesupport/new-telehealth-resources-available-for-providers-and-patients) Mar 31, 2021, 7:30:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/topic/covid-19), [telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/topic/telehealth) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/new-telehealth-resources-available-for-providers-and-patients#comments-listing) In response to the increased use and expanded coverage of telehealth during the COVID-19 pandemic, [From Coverage to Care](https://www.cms.gov/About-CMS/Agency-Information/OMH/equity-initiatives/from-coverage-to-care) (C2C) has released new resources to support patients and providers in making the most of virtual care. [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/new-telehealth-resources-available-for-providers-and-patients) ## [Practice Support Topics: Resources of the Week](https://go.northwestahec.wakehealth.edu/practicesupport/practice-support-topics-resources-of-the-week) Mar 23, 2021, 4:30:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Billing](https://go.northwestahec.wakehealth.edu/practicesupport/topic/billing), [telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/topic/telehealth), [behavioral health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/behavioral-health) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/practice-support-topics-resources-of-the-week#comments-listing) The Practice Support Team at Northwest AHEC has gathered topics and resources for you for the week. Check them out below. Let us know if you need more information! [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/practice-support-topics-resources-of-the-week) ## [NC Office of Rural Health Remote Patient Monitoring Webinars](https://go.northwestahec.wakehealth.edu/practicesupport/nc-office-of-rural-health-remote-patient-monitoring-webinars) Mar 11, 2021, 10:40:45 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Webinar](https://go.northwestahec.wakehealth.edu/practicesupport/topic/webinar), [COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/topic/covid-19), [telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/topic/telehealth) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/nc-office-of-rural-health-remote-patient-monitoring-webinars#comments-listing) 12:30 p.m. - 1:30 p.m. EST | **THURSDAYS**  [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/nc-office-of-rural-health-remote-patient-monitoring-webinars) ## [2021 Medicare Telehealth Coding Updates](https://go.northwestahec.wakehealth.edu/practicesupport/2021-medicare-telehealth-coding) Jan 11, 2021, 9:00:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [coding](https://go.northwestahec.wakehealth.edu/practicesupport/topic/coding), [telehealth](https://go.northwestahec.wakehealth.edu/practicesupport/topic/telehealth), [medicare](https://go.northwestahec.wakehealth.edu/practicesupport/topic/medicare) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/2021-medicare-telehealth-coding#comments-listing) The Centers for Medicare & Medicaid Services (CMS) issued a [final rule](https://www.govinfo.gov/content/pkg/FR-2020-12-28/pdf/2020-26815.pdf) on December 1st, 2020 that includes policy updates for Medicare payments under the Physician Fee Schedule (PFS), and other Medicare Part B issues, effective on or after January 1, 2021.  [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/2021-medicare-telehealth-coding) [Prev](https://go.northwestahec.wakehealth.edu/practicesupport/tag/telehealth/page/1) [All posts](https://go.northwestahec.wakehealth.edu/practicesupport/all) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ### Practice Support Services Health care practices in North Carolina face many challenges. Our team of quality improvement coaches (QICs) have skills and expertise to support you in your transformation efforts. To learn more about [Practice Support Click Here](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC/Practice-Support-Services) Apply for practice support services - **[submit an email inquiry](mailto:practicesupport@ncahec.net)** ### Subscribe to Blog Updates ### Additional Resources: [![Tip Sheets](https://no-cache.hubspot.com/cta/default/7413846/3250b519-7b04-46c8-8a05-c761461c996f.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/3250b519-7b04-46c8-8a05-c761461c996f) [![Lib Guides](https://no-cache.hubspot.com/cta/default/7413846/a0754bf6-f1f0-475d-bbf4-17bea63ef9c1.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/a0754bf6-f1f0-475d-bbf4-17bea63ef9c1) [![Interactive Resource Guides](https://no-cache.hubspot.com/cta/default/7413846/84d3d6ee-36ec-4b91-9ec2-410c87e1fefc.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/84d3d6ee-36ec-4b91-9ec2-410c87e1fefc) [![Digital Library](https://no-cache.hubspot.com/cta/default/7413846/36614b2e-461f-444c-b2a9-08ee8a5f03c1.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/36614b2e-461f-444c-b2a9-08ee8a5f03c1) [![Join email list](https://no-cache.hubspot.com/cta/default/7413846/d2ffefd9-3e10-48ff-95be-d9cd6d269bd2.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/d2ffefd9-3e10-48ff-95be-d9cd6d269bd2) Connect With Us: ### Posts by Topic - 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Check Out These Recent Posts # About Us The Northwest Area Health Education Center of Wake Forest University School of Medicine provides and supports educational activities and services with a focus on primary care in rural communities and those with less access to resources to recruit, train and retain the workforce needed to create a healthy North Carolina. 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