---
title: Practice Support Services (54)
description: Health care practices in North Carolina face many challenges. Our quality improvement coaches (QICs) are trained to work with you to transform the way in which care is delivered in your practice. (54)
---

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# Practice Support Update Blog

## [Reminder Back Porch Chat: Hot Topics in Medicaid Managed Care](https://go.northwestahec.wakehealth.edu/practicesupport/reminder-back-porch-chat)

 Oct 20, 2021, 3:40:59 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Medicaid](https://go.northwestahec.wakehealth.edu/practicesupport/topic/medicaid), [NCDHHS](https://go.northwestahec.wakehealth.edu/practicesupport/topic/ncdhhs), [NCAHEC](https://go.northwestahec.wakehealth.edu/practicesupport/topic/ncahec), [COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/topic/covid-19)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/reminder-back-porch-chat#comments-listing)

Please join NC Medicaid Chief Medical Officer (CMO) Dr. Shannon Dowler, along with all the NC Medicaid Managed Care plan CMO’s, for the October Back Porch Chat on October 21 from 5:30 - 6:30 p.m.

![backporchchat](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/backporchchat.jpg?width=300&name=backporchchat.jpg)This webinar will review new COVID-19 surge response offerings from NC Medicaid, including a COVID-19 vaccine incentive program for NC Medicaid beneficiaries. It will also review how to help a patient who needs Behavioral Health and Individual Developmental Disabilities (I/DD) Tailored Plan behavioral health services move from a standard plan to NC Medicaid Direct.

In efforts at improving transparency, this webinar will provide an overview of a claims dashboard and clinical quality measures, and show results across plans in our first quarter of NC Medicaid Managed Care.

Finally, it will summarize the “latest and greatest” in recent Medicaid bulletins and answer your questions. Please [use this link](https://ncmedicaid.qualtrics.com/jfe/form/SV_25paPCALZnHfOGa) to submit your questions in advance.

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/reminder-back-porch-chat)

## [October is Breast Cancer Awareness Month](https://go.northwestahec.wakehealth.edu/practicesupport/october-is-breast-cancer-awareness-month)

 Oct 20, 2021, 8:30:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [breast cancer](https://go.northwestahec.wakehealth.edu/practicesupport/topic/breast-cancer)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/october-is-breast-cancer-awareness-month#comments-listing)

While heart disease remains the leading cause of death for women in the U.S., the American Cancer Society estimates that over 43,000 women will die of breast cancer in 2021. Those same estimates show that North Carolina will lose about 1,400 women, with nearly 10,000 new cases diagnosed this year.  Breast Cancer is the second - leading cause of cancer deaths in women in the Tar Heel state.

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/october-is-breast-cancer-awareness-month)

## [Carolina Access Practices: New 2 Party Agreement with CCNC needed](https://go.northwestahec.wakehealth.edu/practicesupport/carolina-access-practices-new-2-party-agreement-with-ccnc-needed)

 Oct 14, 2021, 7:30:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Medicaid](https://go.northwestahec.wakehealth.edu/practicesupport/topic/medicaid), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [Pediatric](https://go.northwestahec.wakehealth.edu/practicesupport/topic/pediatric), [Case Management](https://go.northwestahec.wakehealth.edu/practicesupport/topic/case-management)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/carolina-access-practices-new-2-party-agreement-with-ccnc-needed#comments-listing)

For those serving NC Medicaid Direct beneficiaries, be on the lookout for a new primary care case management (PCCM) agreement from NC Carolina Community Care Networks within the next 1-2 weeks. 

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/carolina-access-practices-new-2-party-agreement-with-ccnc-needed)

## [NC Medicaid EHR Incentive Program](https://go.northwestahec.wakehealth.edu/practicesupport/nc-medicaid-ehr-incentive-program)

 Oct 13, 2021, 3:45:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Medicaid](https://go.northwestahec.wakehealth.edu/practicesupport/topic/medicaid), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [Pediatric](https://go.northwestahec.wakehealth.edu/practicesupport/topic/pediatric), [EHR](https://go.northwestahec.wakehealth.edu/practicesupport/topic/ehr)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/nc-medicaid-ehr-incentive-program#comments-listing)

2021 is the last year for eligible professionals to participate in the NC Medicaid EHR Incentive program, and October 31 is the deadline to submit your attestations! The North

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/nc-medicaid-ehr-incentive-program)

## [NCCARE360: Are You Connected?](https://go.northwestahec.wakehealth.edu/practicesupport/nc-care-360-are-you-connected)

 Oct 13, 2021, 11:55:53 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Social Determinants of Health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/social-determinants-of-health), [Promoting Interoperability](https://go.northwestahec.wakehealth.edu/practicesupport/topic/promoting-interoperability), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [advanced medical home](https://go.northwestahec.wakehealth.edu/practicesupport/topic/advanced-medical-home), [population health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/population-health)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/nc-care-360-are-you-connected#comments-listing)

NCCARE360 helps providers electronically connect those with identified needs to community resources and allow for feedback and follow up. This solution ensures accountability for services delivered, provides a “no wrong door” approach, closes the loop on every referral made, and reports outcomes of that connection. NCCARE360 is available in all 100 counties across North Carolina.

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/nc-care-360-are-you-connected)

## [Back Porch Chat: Hot Topics in Medicaid Managed Care](https://go.northwestahec.wakehealth.edu/practicesupport/back-porch-chat-hot-topics-in-medicaid-managed-care)

 Oct 12, 2021, 4:30:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Medicaid](https://go.northwestahec.wakehealth.edu/practicesupport/topic/medicaid), [NCDHHS](https://go.northwestahec.wakehealth.edu/practicesupport/topic/ncdhhs), [NCAHEC](https://go.northwestahec.wakehealth.edu/practicesupport/topic/ncahec), [COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/topic/covid-19)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/back-porch-chat-hot-topics-in-medicaid-managed-care#comments-listing)

Please join NC Medicaid Chief Medical Officer (CMO) Dr. Shannon Dowler, along with all the NC Medicaid Managed Care plan CMO’s, for the October Back Porch Chat on October 21 from 5:30 - 6:30 p.m.

![backporchchat](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/backporchchat.jpg?width=300&name=backporchchat.jpg)This webinar will review new COVID-19 surge response offerings from NC Medicaid, including a COVID-19 vaccine incentive program for NC Medicaid beneficiaries. It will also review how to help a patient who needs Behavioral Health and Individual Developmental Disabilities (I/DD) Tailored Plan behavioral health services move from a standard plan to NC Medicaid Direct.

In efforts at improving transparency, this webinar will provide an overview of a claims dashboard and clinical quality measures, and show results across plans in our first quarter of NC Medicaid Managed Care.

Finally, it will summarize the “latest and greatest” in recent Medicaid bulletins and answer your questions. Please [use this link](https://ncmedicaid.qualtrics.com/jfe/form/SV_25paPCALZnHfOGa) to submit your questions in advance.

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/back-porch-chat-hot-topics-in-medicaid-managed-care)

## [COVID-19 Provider Relief Funding](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-provider-relief-funding)

 Oct 12, 2021, 10:48:40 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-provider-relief-funding#comments-listing)

[New Provider Application Portal Open through October 26:![watch and dollars](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/watch%20and%20dollars.jpg?width=300&name=watch%20and%20dollars.jpg)](https://www.hrsa.gov/provider-relief/future-payments)

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-provider-relief-funding)

## [Licensing Fees Covered by NCDHHS](https://go.northwestahec.wakehealth.edu/practicesupport/licensing-fees-covered)

 Sep 29, 2021, 4:26:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Promoting Interoperability](https://go.northwestahec.wakehealth.edu/practicesupport/topic/promoting-interoperability), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [public health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/public-health), [EHR](https://go.northwestahec.wakehealth.edu/practicesupport/topic/ehr), [population health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/population-health), [CSRS](https://go.northwestahec.wakehealth.edu/practicesupport/topic/csrs)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/licensing-fees-covered#comments-listing)

For a limited time the NC Department of Health and Human Services (NC DHHS) will cover licensing fees incurred when integrating with the Controlled Substance Reporting System (CSRS).

Integration with CSRS eliminates the need for delegate searches and increases the speed of search times. Integration also eliminates the need to leave your EHR to log into other tabs.

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/licensing-fees-covered)

## [Monoclonal Antibodies for COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/monoclonal-antibodies-for-covid-19)

 Sep 29, 2021, 8:00:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/monoclonal-antibodies-for-covid-19#comments-listing)

**Monoclonal Antibody Therapy Capacity and Administration News from NCDHHS:**

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/monoclonal-antibodies-for-covid-19)

## [COVID-19 Vaccine: Coding and Reimbursement Updates](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-vaccine-coding-and-reimbursement-updates)

 Sep 28, 2021, 4:25:10 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/topic/covid-19), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care)

[0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-vaccine-coding-and-reimbursement-updates#comments-listing)

Provider rate increases:

NC Medicaid is extending all current COVID-19 temporary provider rate increases through November 30, 2021! Learn more [here.](https://medicaid.ncdhhs.gov/blog/2021/09/16/special-bulletin-covid-19-179-temporary-provider-rate-increases-and-clinical-policy-changes-extended)

[Read More](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-vaccine-coding-and-reimbursement-updates)

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### Practice Support Services

Health care practices in North Carolina face many challenges. Our team of quality improvement coaches (QICs) have skills and expertise to support you in your transformation efforts.

To learn more about [Practice Support Click Here](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC/Practice-Support-Services)

Apply for practice support services - **[submit an email inquiry](mailto:practicesupport@ncahec.net)**

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- [heart health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/heart-health)
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- [surgery (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/surgery)
- [surgical services (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/surgical-services)
- [team based care (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/team-based-care)
- [therapy (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/therapy)
- [training (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/training)
- [transgender (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/transgender)
- [tricare (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/tricare)
- [trillium (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/trillium)
- [united healthcare (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/united-healthcare)
- [virtual (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/virtual)
- [winston-salem (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/winston-salem)
- [winter (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/winter)

See all

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# About Us

The Northwest Area Health Education Center of Wake Forest University School of Medicine provides and supports educational activities and services with a focus on primary care in rural communities and those with less access to resources to recruit, train and retain the workforce needed to create a healthy North Carolina.

[Learn More](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC)

# Links

- [Course Catalog](http://nwahec.org/)
- [Join Our Email List](https://share.hsforms.com/16F72ZaBBRBqAda7M--9l9w4ewk6)
- [About Northwest AHEC](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec)
- [Continuing Education Services](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec/continuing-professional-development)
- [Contact Support](https://go.northwestahec.wakehealth.edu/support)

# Contact Us

[ahecmktg@wakehealth.edu](mailto:ahecmktg@wakehealth.edu)

 Medical Center Boulevard  
 Winston-Salem, North Carolina

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