---
title: "Carolina Complete Health Providers: Prepare for the Transition from PaySpan to Zelis"
description: Transitioning from PaySpan to Zelis for Carolina Complete Health payments begins in early 2027. Enroll now to ensure seamless payment processing.
image: https://go.northwestahec.wakehealth.edu/hubfs/Zelis.png
---

[![nwahec.png](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png?width=2025&height=300&name=WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png "nwahec.png")](https://go.northwestahec.wakehealth.edu/)

- [Home](https://go.northwestahec.wakehealth.edu)
- [What's New at NWAHEC Blog](https://go.northwestahec.wakehealth.edu/blog)
- [NWAHEC Staff](https://go.northwestahec.wakehealth.edu/staff)
- [Practice Support Updates](https://go.northwestahec.wakehealth.edu/practicesupport)

# Practice Support Update Blog

## [Carolina Complete Health Providers: Prepare for the Transition from PaySpan to Zelis](https://go.northwestahec.wakehealth.edu/practicesupport/carolina-complete-health-providers-prepare-for-the-transition-from-payspan-to-zelis)

 Oct 16, 2026, 7:00:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team)

- [Tweet](https://twitter.com/share)

 

| Payspan Migration to Zelis Provider Notice |
| --- |

![Zelis](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/Zelis.png?width=196&height=88&name=Zelis.png)

 

 

| With the Zelis acquisition of PaySpan, Carolina Complete Health in coordination with its parent company, Centene Corporation, will transition to Zelis for both claims and non-claims payments. The transition will occur in phases, with Medicare, Medicaid, and Ambetter programs moving in early 2027. To ensure uninterrupted access to electronic payments and remittance information across all participating lines of business, we encourage you to enroll now. Once enrolled, any additional eligible lines of business that move to the new platform will automatically be included, and no further action will be required. How the Move to Zelis Impacts You The transition to Zelis will offer greater efficiency and more choice in how you receive claims payments and remittance data. Your options include: ZAPP Edge – the Zelis premium payments experience for providers, offering direct settlement into the provider bank accounts via ACH plus data and financial performance insights from 485+ payers in a single portal. Virtual Card (VCC) – a one-time-use virtual card. ePayment Center – no-cost standard EFT/ERA solution that delivers payment via ACH. Paper Check – no-cost paper check delivery via USPS (default payment method). What You Need to Know If you are already enrolled in Zelis payments on ZAPP Edge to receive claim payments via ACH or VCC, no action is needed. Following our move to Zelis, payments from \[Payer\] will be sent according to your current Zelis enrollment, fee schedule, and other terms and conditions. If you are not enrolled in Zelis payments on ZAPP Edge, you can avoid any disruption to your payment preferences by enrolling now and selecting your preferred electronic payment method using the contact information below. ZAPP Edge or VCC: call a Zelis Advisor at 855-496-1571. Centene Claims ePayment Center (no-cost standard EFT/ERA): visit centeneclaimspayment.epayment.center/Registration. If you are not already enrolled with Zelis for VCC or ZAPP Edge and do not enroll in the free ePayment Center, payments will be sent by paper check through USPS. If you receive non-claims payments, you may have additional registration steps to complete. Registration for non-claims payments can be completed by visiting CenteneAlternativePayments.epayment.center. More information on this process will be provided closer to the transition. Questions  Carolina Complete Health and Zelis are committed to supporting you throughout this transition. If you have questions about your payment options, need additional help making your selection, or want to change your payment method, please use the contact information below. ePayment Center: call 855-774-4392 or email help@epayment.center. ZAPP Edge or VCC: contact Zelis Client Services at 877-828-8770. |
| --- |

 

 Tags: [carolina complete](https://go.northwestahec.wakehealth.edu/practicesupport/topic/carolina-complete)

![Practice Support Team](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/CircleNWAHEC-2022-3.png?width=100&height=100&name=CircleNWAHEC-2022-3.png)

#### Written by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team)

This is a search field with an auto-suggest feature attached.

- There are no suggestions because the search field is empty.

### Practice Support Services

Health care practices in North Carolina face many challenges. Our team of quality improvement coaches (QICs) have skills and expertise to support you in your transformation efforts.

To learn more about [Practice Support Click Here](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC/Practice-Support-Services)

Apply for practice support services - **[submit an email inquiry](mailto:practicesupport@ncahec.net)**

### Subscribe to Blog Updates

### Additional Resources: [![Tip Sheets](https://no-cache.hubspot.com/cta/default/7413846/3250b519-7b04-46c8-8a05-c761461c996f.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/3250b519-7b04-46c8-8a05-c761461c996f) [![Lib Guides](https://no-cache.hubspot.com/cta/default/7413846/a0754bf6-f1f0-475d-bbf4-17bea63ef9c1.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/a0754bf6-f1f0-475d-bbf4-17bea63ef9c1) [![Interactive Resource Guides](https://no-cache.hubspot.com/cta/default/7413846/84d3d6ee-36ec-4b91-9ec2-410c87e1fefc.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/84d3d6ee-36ec-4b91-9ec2-410c87e1fefc) [![Digital Library](https://no-cache.hubspot.com/cta/default/7413846/36614b2e-461f-444c-b2a9-08ee8a5f03c1.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/36614b2e-461f-444c-b2a9-08ee8a5f03c1) [![Join email list](https://no-cache.hubspot.com/cta/default/7413846/d2ffefd9-3e10-48ff-95be-d9cd6d269bd2.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/d2ffefd9-3e10-48ff-95be-d9cd6d269bd2)

Connect With Us:

<https://www.facebook.com/NWAHEC> <https://twitter.com/NorthwestAHEC> <https://www.instagram.com/northwestahec/> <https://www.linkedin.com/company/nwahec> <https://www.youtube.com/user/NorthwestAHEC>

### Posts by Topic

- [Medicaid Managed Care (170)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/medicaid-managed-care)
- [Primary Care (122)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/primary-care)
- [Medicaid (97)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/medicaid)
- [practice management (90)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/practice-management)
- [COVID-19 (75)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/covid-19)
- [Pediatrics (38)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/pediatrics)
- [NCDHHS (37)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ncdhhs)
- [Social Determinants of Health (34)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/social-determinants-of-health)
- [medicare (33)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/medicare)
- [Quality Improvement (28)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/quality-improvement)
- [behavioral health (28)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/behavioral-health)
- [MIPS (26)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/mips)
- [Vaccines (25)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/vaccines)
- [NCAHEC (24)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ncahec)
- [mental health (24)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/mental-health)
- [Tailored Plans (23)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/tailored-plans)
- [Webinar (23)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/webinar)
- [family medicine (20)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/family-medicine)
- [rural health (20)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/rural-health)
- [Billing (18)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/billing)
- [telehealth (18)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/telehealth)
- [CMS (15)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cms)
- [nctracks (15)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nctracks)
- [Pediatric (14)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/pediatric)
- [digital library (13)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/digital-library)
- [practice support (13)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/practice-support)
- [QPP (12)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/qpp)
- [Vaccination (12)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/vaccination)
- [collaborative care (12)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/collaborative-care)
- [quality payment program (12)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/quality-payment-program)
- [advanced medical home (11)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/advanced-medical-home)
- [opioid use disorder (11)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/opioid-use-disorder)
- [rural health centers (11)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/rural-health-centers)
- [NC Healthconnex (10)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nc-healthconnex)
- [Substance Use (10)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/substance-use)
- [claims (10)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/claims)
- [online learning (10)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/online-learning)
- [coding (9)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/coding)
- [diabetes (9)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/diabetes)
- [reimbursement (9)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/reimbursement)
- [health equity (8)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health-equity)
- [screening (8)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/screening)
- [tailored care management (8)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/tailored-care-management)
- [Nursing (7)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nursing)
- [Office of Rural Health (7)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/office-of-rural-health)
- [Preventive Care (7)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/preventive-care)
- [adl (7)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/adl)
- [food insecurity (7)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/food-insecurity)
- [health disparities (7)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health-disparities)
- [immunization (7)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/immunization)
- [population health (7)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/population-health)
- [public health (7)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/public-health)
- [CoCM (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cocm)
- [Geriatric (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/geriatric)
- [OB/GYN (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ob-gyn)
- [aging (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/aging)
- [alcohol use (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/alcohol-use)
- [continuing education (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/continuing-education)
- [falls (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/falls)
- [patient care (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/patient-care)
- [public health emergency (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/public-health-emergency)
- [state health plan (6)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/state-health-plan)
- [Adult health (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/adult-health)
- [Community (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/community)
- [EHR (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ehr)
- [Healthy Opportunities (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/healthy-opportunities)
- [MACRA (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/macra)
- [Medicare advantage (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/medicare-advantage)
- [Promoting Interoperability (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/promoting-interoperability)
- [adolescent (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/adolescent)
- [care planning (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/care-planning)
- [depression (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/depression)
- [hrsa (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hrsa)
- [internal medicine (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/internal-medicine)
- [medical billing (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/medical-billing)
- [opioids (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/opioids)
- [physicians (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/physicians)
- [resource (5)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/resource)
- [Enduring (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/enduring)
- [FQHC (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/fqhc)
- [Fireside Chat Webinar (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/fireside-chat-webinar)
- [Grant (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/grant)
- [STIs (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/stis)
- [anxiety (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/anxiety)
- [cancer (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cancer)
- [care management (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/care-management)
- [cdc (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cdc)
- [continuing education series (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/continuing-education-series)
- [health literacy (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health-literacy)
- [insurance (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/insurance)
- [learning (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/learning)
- [nchiea (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nchiea)
- [prescriptions (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/prescriptions)
- [workforce (4)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/workforce)
- [BCBS (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/bcbs)
- [CME (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cme)
- [Contracting (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/contracting)
- [Hurricane Helene (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hurricane-helene)
- [LGBTQ (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lgbtq)
- [MOC IV (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/moc-iv)
- [Medication assisted treatment (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/medication-assisted-treatment)
- [NC HIEA (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nc-hiea)
- [NC Tracks (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nc-tracks)
- [Pregnancy (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/pregnancy)
- [Survey (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/survey)
- [Uninsured (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/uninsured)
- [Wake Forest School of Medicine (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/wake-forest-school-of-medicine)
- [Well-Child Care (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/well-child-care)
- [clinical corner (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/clinical-corner)
- [communication (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/communication)
- [conference (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/conference)
- [contraception (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/contraception)
- [disaster recovery (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/disaster-recovery)
- [food (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/food)
- [glidepath (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/glidepath)
- [healthy NC 2030 (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/healthy-nc-2030)
- [integrated care (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/integrated-care)
- [interprofessional (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/interprofessional)
- [library services (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/library-services)
- [measles (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/measles)
- [mindfulness (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/mindfulness)
- [monkeypox (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/monkeypox)
- [naloxone (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/naloxone)
- [nccare360 (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nccare360)
- [overdose (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/overdose)
- [postpartum (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/postpartum)
- [psychiatry (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/psychiatry)
- [recovery (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/recovery)
- [suicide (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/suicide)
- [veterans (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/veterans)
- [workplace violence (3)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/workplace-violence)
- [APM (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/apm)
- [APP (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/app)
- [DEA (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/dea)
- [Dentistry (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/dentistry)
- [Final Rule (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/final-rule)
- [Hepatitis C (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hepatitis-c)
- [Laboratory Testing (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/laboratory-testing)
- [NC health department (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nc-health-department)
- [No Surprises Act (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/no-surprises-act)
- [Perinatal (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/perinatal)
- [Provider Enrollment (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/provider-enrollment)
- [Value based contracting (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/value-based-contracting)
- [Wellness (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/wellness)
- [advance care planning (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/advance-care-planning)
- [artificial intelligence (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/artificial-intelligence)
- [burnout (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/burnout)
- [carolina complete (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/carolina-complete)
- [chronic conditions (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/chronic-conditions)
- [crisis (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/crisis)
- [finance (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/finance)
- [financial assistance (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/financial-assistance)
- [flu season (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/flu-season)
- [foster care (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/foster-care)
- [funding (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/funding)
- [harm reduction (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/harm-reduction)
- [health careers (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health-careers)
- [health professionals (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health-professionals)
- [hospital (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hospital)
- [intake (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/intake)
- [leadership (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/leadership)
- [management (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/management)
- [medical provider (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/medical-provider)
- [memory (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/memory)
- [monoclonal antibodies (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/monoclonal-antibodies)
- [north carolina (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/north-carolina)
- [nurse practitioners (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nurse-practitioners)
- [payment (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/payment)
- [podcast (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/podcast)
- [prenatal (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/prenatal)
- [psychology (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/psychology)
- [seniors (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/seniors)
- [sexually transmitted infections (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/sexually-transmitted-infections)
- [social justice (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/social-justice)
- [social work (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/social-work)
- [stress (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/stress)
- [students (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/students)
- [technology (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/technology)
- [women's health (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/womens-health)
- [youth (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/youth)
- [#syphilis (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/syphilis)
- [988 (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/988)
- [ACA (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/aca)
- [AI (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ai)
- [CAP (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cap)
- [CNA (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cna)
- [CSRS (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/csrs)
- [Case Management (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/case-management)
- [Community Health Worker (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/community-health-worker)
- [Fetal Alcohol Spectrum Disorders (FASD) (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/fetal-alcohol-spectrum-disorders-fasd)
- [Free and Charitable Clinics (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/free-and-charitable-clinics)
- [HEDIS (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hedis)
- [HIPAA (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hipaa)
- [Hardship Exception (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hardship-exception)
- [Healthcare Insights (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/healthcare-insights)
- [Heart Health Now (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/heart-health-now)
- [ICD-10 (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/icd-10)
- [Keeping Kids Well (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/keeping-kids-well)
- [MVP (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/mvp)
- [Medicine (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/medicine)
- [NCPHC (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ncphc)
- [Nc Health Choice (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nc-health-choice)
- [Obstetrics (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/obstetrics)
- [PECOS (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/pecos)
- [PPE (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ppe)
- [PTSD (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ptsd)
- [Pfizer (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/pfizer)
- [RSV (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/rsv)
- [Relief Fund (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/relief-fund)
- [SAMHSA (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/samhsa)
- [SOGI (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/sogi)
- [STD Update (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/std-update)
- [STUN (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/stun)
- [TPM (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/tpm)
- [access (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/access)
- [aggression (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/aggression)
- [antigen test (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/antigen-test)
- [atrium health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/atrium-health)
- [autism (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/autism)
- [breast cancer (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/breast-cancer)
- [broadband access (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/broadband-access)
- [care transitions (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/care-transitions)
- [carolina access (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/carolina-access)
- [chronic kidney disease (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/chronic-kidney-disease)
- [climate change (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/climate-change)
- [cognitive impairment (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cognitive-impairment)
- [colon cancer (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/colon-cancer)
- [compliance (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/compliance)
- [conversation (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/conversation)
- [counseling (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/counseling)
- [cultural humility (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cultural-humility)
- [culture (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/culture)
- [de-escalation (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/de-escalation)
- [demographics (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/demographics)
- [discrimination (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/discrimination)
- [diversity and inclusion (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/diversity-and-inclusion)
- [doctors day (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/doctors-day)
- [downs syndrome (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/downs-syndrome)
- [equity (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/equity)
- [exercise (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/exercise)
- [fda (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/fda)
- [fraud (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/fraud)
- [government shutdown (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/government-shutdown)
- [health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health)
- [health care (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health-care)
- [health leadership (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/health-leadership)
- [healthcare (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/healthcare)
- [heart health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/heart-health)
- [hepatitis (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hepatitis)
- [hiring (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hiring)
- [hiv (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hiv)
- [home health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/home-health)
- [homeless (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/homeless)
- [hosar (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hosar)
- [housing (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/housing)
- [human trafficking (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/human-trafficking)
- [hypertension (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hypertension)
- [implicit bias (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/implicit-bias)
- [infant formula (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/infant-formula)
- [infection (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/infection)
- [infectious disease (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/infectious-disease)
- [internet (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/internet)
- [intervention (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/intervention)
- [lantern (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lantern)
- [lock your meds (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lock-your-meds)
- [lung cancer (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lung-cancer)
- [maternal health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/maternal-health)
- [motivational interviewing (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/motivational-interviewing)
- [nc medical journal (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nc-medical-journal)
- [ncir (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ncir)
- [oncology (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/oncology)
- [opioid (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/opioid)
- [oral health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/oral-health)
- [outcomes (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/outcomes)
- [payer contracting (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/payer-contracting)
- [phishing (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/phishing)
- [physical therapy (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/physical-therapy)
- [physician assistant (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/physician-assistant)
- [prediabetes (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/prediabetes)
- [prior authorizations (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/prior-authorizations)
- [race (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/race)
- [referral (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/referral)
- [regulations (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/regulations)
- [remote patient monitoring (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/remote-patient-monitoring)
- [research (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/research)
- [respiratory care (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/respiratory-care)
- [rn refresher (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/rn-refresher)
- [safety (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/safety)
- [scope of practice (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/scope-of-practice)
- [shelter (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/shelter)
- [smoking (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/smoking)
- [support staff (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/support-staff)
- [surgery (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/surgery)
- [surgical services (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/surgical-services)
- [team based care (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/team-based-care)
- [therapy (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/therapy)
- [training (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/training)
- [transgender (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/transgender)
- [tricare (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/tricare)
- [trillium (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/trillium)
- [united healthcare (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/united-healthcare)
- [virtual (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/virtual)
- [winston-salem (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/winston-salem)
- [winter (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/winter)

See all

### In Case You Missed It... Check Out These Recent Posts

# About Us

The Northwest Area Health Education Center of Wake Forest University School of Medicine provides and supports educational activities and services with a focus on primary care in rural communities and those with less access to resources to recruit, train and retain the workforce needed to create a healthy North Carolina.

[Learn More](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC)

# Links

- [Course Catalog](http://nwahec.org/)
- [Join Our Email List](https://share.hsforms.com/16F72ZaBBRBqAda7M--9l9w4ewk6)
- [About Northwest AHEC](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec)
- [Continuing Education Services](https://school.wakehealth.edu/education-and-training/continuing-professional-education/northwest-ahec/continuing-professional-development)
- [Contact Support](https://go.northwestahec.wakehealth.edu/support)

# Contact Us

[ahecmktg@wakehealth.edu](mailto:ahecmktg@wakehealth.edu)

 Medical Center Boulevard  
 Winston-Salem, North Carolina

Copyright 2026 | Designed by [HubSpot](https://www.hubspot.com)

<https://www.youtube.com/user/NorthwestAHEC?sub_confirmation=1><https://go.northwestahec.wakehealth.edu/blog/rss.xml><https://www.linkedin.com/company/8087671><https://twitter.com/NorthwestAHEC><https://www.facebook.com/283682715601><https://www.instagram.com/northwestahec>

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Practice Support Team",
    "url" : "https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team"
  },
  "dateModified" : "2026-10-16T11:00:00.828Z",
  "datePublished" : "2026-10-16T11:00:00.000Z",
  "headline" : "Carolina Complete Health Providers: Prepare for the Transition from PaySpan to Zelis",
  "mainEntityOfPage" : {
    "@id" : "https://go.northwestahec.wakehealth.edu/practicesupport/carolina-complete-health-providers-prepare-for-the-transition-from-payspan-to-zelis",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://go.northwestahec.wakehealth.edu/hubfs/WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png"
    },
    "name" : "Northwest Area Health Education Center (NWAHEC)"
  }
}
```