--- title: Practice Support Services | Practice Support Team (41) description: Health care practices in North Carolina face many challenges. Our quality improvement coaches (QICs) are trained to work with you to transform the way in which care is delivered in your practice. (41) --- [![nwahec.png](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png?width=2025&height=300&name=WFUSM_NWAHEC%20Cobranding%20Logo_H_RGB.png "nwahec.png")](https://go.northwestahec.wakehealth.edu/) - [Home](https://go.northwestahec.wakehealth.edu) - [What's New at NWAHEC Blog](https://go.northwestahec.wakehealth.edu/blog) - [NWAHEC Staff](https://go.northwestahec.wakehealth.edu/staff) - [Practice Support Updates](https://go.northwestahec.wakehealth.edu/practicesupport) # Practice Support Update Blog ## Practice Support Team ## Recent Posts ## [COVID-19 Provider Relief Funding](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-provider-relief-funding) Oct 12, 2021, 10:48:40 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-provider-relief-funding#comments-listing) [New Provider Application Portal Open through October 26:![watch and dollars](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/watch%20and%20dollars.jpg?width=300&name=watch%20and%20dollars.jpg)](https://www.hrsa.gov/provider-relief/future-payments) [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-provider-relief-funding) ## [Licensing Fees Covered by NCDHHS](https://go.northwestahec.wakehealth.edu/practicesupport/licensing-fees-covered) Sep 29, 2021, 4:26:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Promoting Interoperability](https://go.northwestahec.wakehealth.edu/practicesupport/topic/promoting-interoperability), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [public health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/public-health), [EHR](https://go.northwestahec.wakehealth.edu/practicesupport/topic/ehr), [population health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/population-health), [CSRS](https://go.northwestahec.wakehealth.edu/practicesupport/topic/csrs) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/licensing-fees-covered#comments-listing) For a limited time the NC Department of Health and Human Services (NC DHHS) will cover licensing fees incurred when integrating with the Controlled Substance Reporting System (CSRS). Integration with CSRS eliminates the need for delegate searches and increases the speed of search times. Integration also eliminates the need to leave your EHR to log into other tabs. [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/licensing-fees-covered) ## [Monoclonal Antibodies for COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/monoclonal-antibodies-for-covid-19) Sep 29, 2021, 8:00:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/monoclonal-antibodies-for-covid-19#comments-listing) **Monoclonal Antibody Therapy Capacity and Administration News from NCDHHS:** [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/monoclonal-antibodies-for-covid-19) ## [COVID-19 Vaccine: Coding and Reimbursement Updates](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-vaccine-coding-and-reimbursement-updates) Sep 28, 2021, 4:25:10 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/topic/covid-19), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-vaccine-coding-and-reimbursement-updates#comments-listing) Provider rate increases: NC Medicaid is extending all current COVID-19 temporary provider rate increases through November 30, 2021! Learn more [here.](https://medicaid.ncdhhs.gov/blog/2021/09/16/special-bulletin-covid-19-179-temporary-provider-rate-increases-and-clinical-policy-changes-extended) [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-vaccine-coding-and-reimbursement-updates) ## [Medicaid Managed Care: What Providers Need to Know](https://go.northwestahec.wakehealth.edu/practicesupport/medicaid-managed-care-what-providers-need-to-know) Sep 22, 2021, 2:00:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Medicaid Managed Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/medicaid-managed-care), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [nctracks](https://go.northwestahec.wakehealth.edu/practicesupport/topic/nctracks) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/medicaid-managed-care-what-providers-need-to-know#comments-listing) - From the NC Medicaid 2021 Provider Playbook, you will find [Updated FAQs](https://medicaid.ncdhhs.gov/media/9508/open) on Medicaid Managed Care Claims and Prior Authorizations. Some examples of FAQ topics include: how to file a claim with each of the PHPs, what information is needed from the provider to file the claim,  portal messaging and how to submit prior authorizations to a health plan and many other topics.  There are helpful links and the PHP Claims Schedule through October 2021. [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/medicaid-managed-care-what-providers-need-to-know) ## [COVID-19: Provider Relief Funding Opportunity](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-provider-relief-funding-opportunity) Sep 22, 2021, 9:15:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/topic/covid-19), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [rural health](https://go.northwestahec.wakehealth.edu/practicesupport/topic/rural-health) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-provider-relief-funding-opportunity#comments-listing) ![watch and dollars](https://go.northwestahec.wakehealth.edu/hs-fs/hubfs/watch%20and%20dollars.jpg?width=300&name=watch%20and%20dollars.jpg)On September 29, [HRSA announced a new funding opportunity](https://www.hhs.gov/about/news/2021/09/10/hhs-announces-the-availability-of-25-point-5-billion-in-covid-19-provider-funding.html) for health care providers affected by the COVID-19 pandemic. This funding will include $8.5 billion in American Rescue Plan (ARP) funding for providers who serve rural Medicaid, CHIP, or Medicare patients, and an additional $17 billion for Provider Relief Fund (PRF) Phase 4. To expedite the funding process, providers will apply for both programs in a single application and HRSA will use existing Medicaid, CHIP and Medicare claims data in calculating payments.  [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/covid-19-provider-relief-funding-opportunity) ## [QPP APM Incentive Payment](https://go.northwestahec.wakehealth.edu/practicesupport/qpp-apm-incentive-payment) Sep 21, 2021, 12:45:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [APM](https://go.northwestahec.wakehealth.edu/practicesupport/topic/apm), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [medicare](https://go.northwestahec.wakehealth.edu/practicesupport/topic/medicare), [Quality Improvement](https://go.northwestahec.wakehealth.edu/practicesupport/topic/quality-improvement) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/qpp-apm-incentive-payment#comments-listing) The Centers for Medicare and Medicaid Services (CMS) is hosting a Quality Payment Program webinar on *Thursday September 30, 2021* from *2-3 PM* to provide an overview of the 2021 Alternative Payment Model (APM) Incentive Payment for Qualifying APM Participants. [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/qpp-apm-incentive-payment) ## [Making the Most out of NC HealthConnex](https://go.northwestahec.wakehealth.edu/practicesupport/making-the-most-out-of-nc-healthconnex) Sep 16, 2021, 7:59:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [NC Healthconnex](https://go.northwestahec.wakehealth.edu/practicesupport/topic/nc-healthconnex), [NCAHEC](https://go.northwestahec.wakehealth.edu/practicesupport/topic/ncahec), [family medicine](https://go.northwestahec.wakehealth.edu/practicesupport/topic/family-medicine) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/making-the-most-out-of-nc-healthconnex#comments-listing) NC HealthConnex now has over 6,000 facilities and 60,000 providers currently connected and exchanging data!   Are you making the most out of your connection? [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/making-the-most-out-of-nc-healthconnex) ## [Federal Vaccine Mandates](https://go.northwestahec.wakehealth.edu/practicesupport/federal-vaccine-mandates) Sep 15, 2021, 2:00:00 PM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/topic/covid-19), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care), [rural health centers](https://go.northwestahec.wakehealth.edu/practicesupport/topic/rural-health-centers) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/federal-vaccine-mandates#comments-listing) The Biden-Harris Administration will require COVID-19 vaccination of staff within all Medicare and Medicaid-certified [facilities](https://www.cms.gov/Outreach-and-Education/Find-Your-Provider-Type/Facilities/Facilities-page) to protect both them and patients from the virus and its more contagious Delta variant.  Facilities across the country should make efforts now to get health care staff vaccinated to make sure they are in compliance when the rule takes effect. [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/federal-vaccine-mandates) ## [Updates from North Carolina Department of Health and Human Services](https://go.northwestahec.wakehealth.edu/practicesupport/updatesfromncdhhs) Sep 15, 2021, 10:00:00 AM / by [Practice Support Team](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team) posted in [Medicaid Managed Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/medicaid-managed-care), [COVID-19](https://go.northwestahec.wakehealth.edu/practicesupport/topic/covid-19), [Primary Care](https://go.northwestahec.wakehealth.edu/practicesupport/topic/primary-care) [0 Comments](https://go.northwestahec.wakehealth.edu/practicesupport/updatesfromncdhhs#comments-listing) **COVID-19 Clusters among Schools and Sports Teams**  The first weeks of school have brought [more COVID cases among school children](https://governor.nc.gov/news/press-releases/2021/09/09/governor-cooper-pushes-vaccination-requirements-and-urges-schools-districts-keep-mask-mandates). This rapid spread can lead to quarantines when schools don’t have strong mask requirements in place. School districts should follow the CDC’s recommendation and require masks and keep other important safety measures in place as we continue battling the pandemic.  [Read More](https://go.northwestahec.wakehealth.edu/practicesupport/updatesfromncdhhs) [Prev](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team/page/40) [All posts](https://go.northwestahec.wakehealth.edu/practicesupport/all) [Next](https://go.northwestahec.wakehealth.edu/practicesupport/author/practice-support-team/page/42) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ### Practice Support Services Health care practices in North Carolina face many challenges. Our team of quality improvement coaches (QICs) have skills and expertise to support you in your transformation efforts. To learn more about [Practice Support Click Here](https://school.wakehealth.edu/Education-and-Training/Continuing-Professional-Education/Northwest-AHEC/Practice-Support-Services) Apply for practice support services - **[submit an email inquiry](mailto:practicesupport@ncahec.net)** ### Subscribe to Blog Updates ### Additional Resources: [![Tip Sheets](https://no-cache.hubspot.com/cta/default/7413846/3250b519-7b04-46c8-8a05-c761461c996f.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/3250b519-7b04-46c8-8a05-c761461c996f) [![Lib Guides](https://no-cache.hubspot.com/cta/default/7413846/a0754bf6-f1f0-475d-bbf4-17bea63ef9c1.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/a0754bf6-f1f0-475d-bbf4-17bea63ef9c1) [![Interactive Resource Guides](https://no-cache.hubspot.com/cta/default/7413846/84d3d6ee-36ec-4b91-9ec2-410c87e1fefc.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/84d3d6ee-36ec-4b91-9ec2-410c87e1fefc) [![Digital Library](https://no-cache.hubspot.com/cta/default/7413846/36614b2e-461f-444c-b2a9-08ee8a5f03c1.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/36614b2e-461f-444c-b2a9-08ee8a5f03c1) [![Join email list](https://no-cache.hubspot.com/cta/default/7413846/d2ffefd9-3e10-48ff-95be-d9cd6d269bd2.png)](https://cta-redirect.hubspot.com/cta/redirect/7413846/d2ffefd9-3e10-48ff-95be-d9cd6d269bd2) Connect With Us: ### Posts by Topic - 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[youth (2)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/youth) - [#syphilis (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/syphilis) - [988 (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/988) - [ACA (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/aca) - [AI (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ai) - [CAP (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cap) - [CNA (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cna) - [CSRS (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/csrs) - [Case Management (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/case-management) - [Community Health Worker (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/community-health-worker) - [Fetal Alcohol Spectrum Disorders (FASD) (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/fetal-alcohol-spectrum-disorders-fasd) - [Free and Charitable Clinics (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/free-and-charitable-clinics) - [HEDIS (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hedis) - [HIPAA (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hipaa) - [Hardship Exception (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/hardship-exception) - [Healthcare Insights (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/healthcare-insights) - [Heart Health Now (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/heart-health-now) - [ICD-10 (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/icd-10) - [Keeping Kids Well (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/keeping-kids-well) - [MVP (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/mvp) - [Medicine (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/medicine) - [NCPHC (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ncphc) - [Nc Health Choice (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nc-health-choice) - 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[aggression (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/aggression) - [antigen test (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/antigen-test) - [atrium health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/atrium-health) - [autism (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/autism) - [breast cancer (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/breast-cancer) - [broadband access (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/broadband-access) - [care transitions (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/care-transitions) - [carolina access (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/carolina-access) - [carolina complete (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/carolina-complete) - [chronic kidney disease (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/chronic-kidney-disease) - [climate change (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/climate-change) - [cognitive impairment (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cognitive-impairment) - [colon cancer (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/colon-cancer) - [compliance (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/compliance) - [conversation (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/conversation) - [counseling (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/counseling) - [cultural humility (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/cultural-humility) - [culture (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/culture) - [de-escalation (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/de-escalation) - [demographics (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/demographics) - [discrimination (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/discrimination) - [diversity and inclusion (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/diversity-and-inclusion) - 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[internet (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/internet) - [intervention (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/intervention) - [lantern (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lantern) - [lock your meds (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lock-your-meds) - [lung cancer (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/lung-cancer) - [maternal health (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/maternal-health) - [motivational interviewing (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/motivational-interviewing) - [nc medical journal (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/nc-medical-journal) - [ncir (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/ncir) - [oncology (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/oncology) - [opioid (1)](https://go.northwestahec.wakehealth.edu/practicesupport/tag/opioid) - 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Check Out These Recent Posts # About Us The Northwest Area Health Education Center of Wake Forest University School of Medicine provides and supports educational activities and services with a focus on primary care in rural communities and those with less access to resources to recruit, train and retain the workforce needed to create a healthy North Carolina. 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